Summary
Overview
Work history
Education
Skills
Timeline
Generic

Connor Hawkins

Wallasey,Merseyside

Summary

Accomplished professional with expertise in technical skills such as HTML, CSS, JavaScript, FIGMA, Python, and GIT. Demonstrates strong customer service abilities including effective communication, bereavement management, complaint resolution, relationship building, and handling at FPOC. Adept at leveraging technical knowledge to enhance user experience and streamline processes. Committed to continuous learning and career growth within the tech industry.

Overview

4
4
years of professional experience

Work history

project manager

BT group
Liverpool, England
2021.07 - 2024.08

Planning: Setting goals and objectives, defining roles, and creating schedules and timelines.

Managing: Working with project teams to ensure the success of projects.

Supporting: Supporting the strategic transformation of BT's digital workplace.

Technical advisor

BT group
Liverpool, England
2020.06 - 2021.07

Conducting thorough investigations into customer issues and delivering effective troubleshooting solutions to ensure prompt resolution.

Education

GCSEs -

Emslie Morgan Academy
Wirral

Skills

Technical

-HTML

-CSS

-JavaScript

-FIGMA

-Python

-GIT

Customer Service

-Effective communication

-Bereavement management

-Complaint resolution

-Relationship building

-Handling at FPOC

Timeline

project manager

BT group
2021.07 - 2024.08

Technical advisor

BT group
2020.06 - 2021.07

GCSEs -

Emslie Morgan Academy
Connor Hawkins