Connor Bloom
Summary
Professional Summary
Creative and results-driven leader with extensive experience in team management, strategic planning, and brand development. Skilled in optimizing operations, driving growth, and implementing innovative solutions to improve efficiency and customer engagement. Adept at building high-performing teams, managing complex projects, and fostering continuous improvement in dynamic environments.
Overview
7
7
years of professional experience
Work history
Events Operations Supervisor
Lords Cricket Ground
01.2024 - Current
- Managed day-to-day operations of hospitality boxes and VIP areas, ensuring high-profile clients, including corporate sponsors and celebrities, received exceptional service.
- Coordinated all logistical aspects of large-scale events, from set-up to breakdown, ensuring smooth transitions and minimal disruptions during event days.
- Supervised a team of 30+ staff, including catering, security, and operations personnel, to ensure the highest standards of service and efficiency throughout the events.
- Developed and executed tailored hospitality packages, working with clients to ensure their unique needs were met, leading to increased customer satisfaction and repeat business.
- Ensured compliance with health, safety, and legal regulations, managing risk assessments and emergency procedures, and providing a safe environment for all attendees.
General manager
Picante
, Essex
10.2022 - 01.2024
- Achieved “Best Newcomer” award from Essex Food & Drink Awards by driving successful operational strategies.
- Implemented financial controls, improving profitability.
- Recruited and managed senior staff, fostering a high-performance culture that exceeded revenue goals.
- Developed and executed cost-saving initiatives, reducing operational expenses.
- Negotiated supplier contracts, cutting costs by while maintaining quality standards.
- Forecasted sales trends and optimized staffing resources, reducing overhead cost.
- Built strategic partnerships to fuel mutual growth and enhance brand presence.
Events manager
Commonwealth games
06.2022 - 08.2022
- Led operations for multiple venues, ensuring seamless execution of a diverse range of sporting and cultural events, catering to thousands of attendees.
- Coordinated a large, cross-functional team, managing logistics, volunteers, security, and vendor relationships to deliver high-quality events under tight deadlines.
- Oversaw VIP and stakeholder management, delivering exceptional hospitality services, including exclusive access, transportation, and tailored experiences for high-profile guests.
- Developed and managed detailed event budgets, negotiating with suppliers and ensuring cost-efficient resource allocation while maintaining high service standards.
- Collaborated with local authorities, security teams, and sponsors to ensure all safety protocols were met and event operations ran smoothly.
Events Ambassador
RPM LTD/FREELANCE
02.2018 - 12.2020
- Recognized as Employee of the Event (Tanqueray Gin) for exemplary customer service and brand promotion.
- Managed large-scale events with thousands of visitors, ensuring seamless operations and customer satisfaction.
- Increased brand awareness and sales through event marketing, live demonstrations, and customer engagement.
- Coordinated with sales and marketing teams to drive event publicity, resulting in increased foot traffic and product exposure.
- Produced detailed proposals for events, including budgets, staffing, and legal requirements, ensuring events ran smoothly and within scope.
- Developed key partnerships with high-end clients, increasing event sponsorship and product placement opportunities.
Education
BA - Physical Theatre
East 15 Acting School
Skills
- Vast Hospitality Knowledge
- Team Worker
- Good Organization Skills
- Fast learner/ Adapt To Any Environment
- Communication Skills
- Detail Oriented
- Brand Knowledge
- Negotiation Skills
- Strong Creative & Imaginative Skills
- Work Well Independently
- Customer Service
- Social Media
- Customer Focused with Team Player Attitude
- Mixology
- Events Organisation
- Creativity and innovation
REFERENCES
William Hodges (Lord’s cricket management & Point of contact on multiple events I’ve worked on) - Email: w.e.hodges@hotmail.co.uk
Timeline
Events Operations Supervisor
Lords Cricket Ground
01.2024 - Current
General manager
Picante
10.2022 - 01.2024
Events manager
Commonwealth games
06.2022 - 08.2022
Events Ambassador
RPM LTD/FREELANCE
02.2018 - 12.2020
BA - Physical Theatre
East 15 Acting School
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