Connie Boo McCoy
Guildford,SRY
Summary
Recent Musical Theatre graduate from Italia Conti with a strong foundation in performance, customer service, and team collaboration. Experienced in retail and hospitality environments with proven skills in sales, customer relations, and operational excellence. Demonstrated ability to balance multiple responsibilities through diverse work experience spanning hospitality, education, and creative industries. Seeking opportunities in retail, events, and agency work in London while pursuing performance opportunities. Known for exceptional communication skills, creativity, and ability to connect with diverse audiences in both professional and performance settings.
Overview
7
7
years of professional experience
Work History
Harrods Store Approved
TBC Agency
London
2023.09 - Current
Selfridges Store Approved
TBC Agency
London
2023.09 - Current
Sales Associate
Accessorize
Guildford
2024.02 - 2025.09
- Greeted customers and provided exceptional customer service.
- Working the till and handling money
- Responding to complaints/concerns
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, and housekeeping to keep areas well-stocked, organised and current.
- Assessed customer needs to provide assistance and information on product features.
- Trained in advanced ear piercing methods, ensuring safety and client satisfaction.
Waitress/Bartender
The Anchor Inn
Worcester
2020.07 - 2023.12
- Customer Satisfation
- Training new staff
- Ensuring high level of service is maintained
- Handling stock
- Key Holder
- Money handling
Dance Teacher
SOTE
Birmingham
2022.06 - 2023.09
- Choreographing and demonstrating moves
- Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students.
- Developed and implemented age-appropriate lesson plans for dance classes.
- Team management skills
- Assessed student progress through observation and feedback during class sessions.
Waitress
Feckenham Cricket Club
Redditch
2018.05 - 2019.09
Wokr Experience as a Teaching Assistant
Feckenham C of E First School
Worcestershire
2019.02 - 2019.02
- Working independently with children of special needs
- Organisational and planning skills for lessons
- Experienced in looking after children in all environments
- Running break and lunch duties
- Maintaining strong relationships with peers and students
Education
Bachelor of Arts - Musical Theatre
Italia Conti
Woking2025-07
Distinction Level 6 Diploma - Musical Theatre
Stratford-Upon-Avon College
West Midlands2022-07
Skills
- Ear piercing
- Singing, acting, dancing
- Customer service
- Sales techniques
- Choreography skills
- Communication
- Collaboration and teamwork
- Creativity
- Empathy
Timeline
Sales Associate
Accessorize
2024.02 - 2025.09
Harrods Store Approved
TBC Agency
2023.09 - Current
Selfridges Store Approved
TBC Agency
2023.09 - Current
Dance Teacher
SOTE
2022.06 - 2023.09
Waitress/Bartender
The Anchor Inn
2020.07 - 2023.12
Wokr Experience as a Teaching Assistant
Feckenham C of E First School
2019.02 - 2019.02
Waitress
Feckenham Cricket Club
2018.05 - 2019.09
Bachelor of Arts - Musical Theatre
Italia Conti
Distinction Level 6 Diploma - Musical Theatre
Stratford-Upon-Avon College