Summary
Overview
Work History
Education
Skills
Locations
Accomplishments
Roles And Responsibilities
Timeline
Generic
Connie Vaz

Connie Vaz

London

Summary

An industrious Office Manager with over 15 years of experience in the financial services industry. Proficient in comprehensive office management and the entire employee lifecycle. Adept communicator skilled in devising initiatives to enhance company profitability and expansion. Demonstrates a track record of effectively managing and guiding teams toward organizational objectives. Enhances productivity, efficiency, and service standards across diverse office settings. Exceptionally organized, adept at task prioritization and deadline management. Successfully navigates dynamic environments, consistently delivering initiatives aligned with business goals. Supported by relevant certifications and extensive hands-on experience. My expertise spans overseeing the Human Capital Lifecycle, implementing strategic policies, and effectively addressing day-to-day office management challenges. I have garnered invaluable experience across various organizational scales, from large corporations to startups.

Overview

25
25
years of professional experience

Work History

Human Resources and Office Manager

Red Ribbon Asset Management PLC
09.2021 - Current

Payroll and Administration Manager

Dover Marina Hotel
09.2020 - 09.2021

Office Manager

India Resurgence Fund
09.2018 - 02.2020

Office Manager

National Bank of Abu Dhabi
09.2015 - 07.2018

Office Manager

United Overseas Bank
05.2013 - 08.2015

Executive Assistant

Aditya Birla Management Corporation Pvt Ltd
10.2007 - 05.2013

Executive Assistant

ICICI Prudential AMC - Financial Services
09.2006 - 10.2007

Executive Assistant

HDFC Bank Ltd
07.2005 - 08.2006

Sales Team Coordinator

Sajjan India Pvt Ltd
07.2001 - 06.2005

Executive Assistant

Paramount Shipping
10.2000 - 06.2001

Travel Coordinator

MS Travels
06.1999 - 01.2000

Education

CIPD Level 5 - Associate Level Diploma in People Management

ICS Learn
04.2024

Post Graduate Diploma - HR & Business Administration

L.N.Welingkar Institute of Management Development
05.2014

Skills

  • Business administration
  • Office project management
  • Travel management
  • Vendor Management
  • Facility Management
  • Inventory Management
  • Events coordination
  • Staff/Team Management
  • Regulatory Compliances
  • Multi-tasking ability
  • Process and deadline driven
  • C-suite coordination
  • Team management
  • Employee onboarding procedures
  • File and records management
  • Resource planning
  • Contract Administration
  • Inventory Control
  • Expense Reporting
  • Policy Development
  • Employee relations
  • Payroll coordination
  • HIRIS Administration
  • Budget Administration

Locations

  • Ealing W130AD, London, United Kingdom
  • Mulund West, Mumbai, India

Accomplishments

  • Successfully operationalized the establishment of overseas branches for multinational corporations in Mumbai, India, ensuring seamless integration.
  • Spearheaded the seamless integration of new hires through efficient onboarding processes.
  • Directed end-to-end recruitment procedures, alongside managing benefits and payroll administration.
  • Formulated and implemented comprehensive company policies and employee benefit schemes.
  • Enhanced workplace efficiency by analyzing procedures and implementing innovative project management software.
  • Orchestrated a multitude of office events, town halls, and conferences, fostering team unity and communication.
  • Led successful office renovation projects and coordinated smooth office relocations
  • Played a pivotal role in establishing policies and procedures within a startup environment, contributing to its foundational success.
  • Cultivated a global perspective through exposure to diverse work cultures and time zones, facilitating effective collaboration and communication across international teams.
  • Provided strategic advice to senior management on operational matters to facilitate informed decision-making.
  • Supervised and organized office operations to cultivate a productive work environment.
  • Managed office supplies, equipment, and facilities maintenance, collaborating with external vendors as needed.
  • Worked closely with project managers and the finance team to monitor project expenses and prepare progress billing reports.
  • Negotiated contracts, prices, and office leases to optimize company resources.
  • Supervised the maintenance, layout, and cleanliness of office areas and equipment.
  • Coordinated and managed all office events to promote employee engagement and team building.
  • Oversaw all aspects of the HR function, from recruitment to offboarding, ensuring compliance with laws and regulations.
  • Maintained and updated HR policies to ensure alignment with legal requirements and industry best practices.
  • Administered employee benefits programs and continuously enhanced benefits packages to attract and retain top talent.
  • Facilitated employee training and development initiatives to foster professional growth and skill enhancement.
  • Maintained accurate records of employee information and payroll data for organizational transparency and compliance.
  • Generated regular reports on HR metrics and office management activities to inform strategic decision-making.
  • Developed and implemented new policies and procedures in accordance with corporate governance standards.
  • Cultivated and maintained strong relationships with internal and external stakeholders to support organizational goals and objectives.

Roles And Responsibilities

  • Managed C-Suite office management, including calendar coordination, meeting scheduling, and travel arrangements.
  • Conducted negotiations for contracts and prices with office vendors, service providers, and lease agreements.
  • Addressed employee inquiries regarding office management matters efficiently.
  • Coordinated with facility management vendors for cleaning, catering, and security services.
  • Oversaw building operations, including repairs and tenant issues resolution.
  • Supervised maintenance of office equipment such as copiers and fax machines.
  • Orchestrated administrative and office activities to optimize efficiency.
  • Ensured maintenance, layout, and cleanliness of office facilities.
  • Coordinated internal office relocations as required.
  • Negotiated purchases of office supplies, furniture, and equipment within budgetary constraints.
  • Organized and supervised office events to promote team cohesion.
  • Contributed to special department projects as necessary.
  • Coordinated recruitment and onboarding processes.
  • Managed contract and price negotiations with vendors and office leases.
  • Cultivated relationships with internal and external stakeholders.
  • Facilitated seamless coordination of all official high-profile visits and movements.
  • Recruited, trained, and supervised all administrative staff.
  • Managed the entire payroll process from input and audit to processing and submission with meticulous attention to detail.
  • Ensured timely reconciliation and balancing of monthly payroll accounts within established deadlines.
  • Administered statutory payments in compliance with current regulations, coordinating with union officials when necessary.
  • Identified and resolved payroll discrepancies to uphold financial accuracy and integrity.
  • Processed holiday or leave requests, maintained relevant documentation, and calculated appropriate payments accurately.
  • Coordinated all contract renewals and audits to ensure compliance and efficiency.
  • Conducted thorough vendor quotes and comparisons to procure goods and services at optimal prices.
  • Recruited, trained, and effectively managed all administrative staff members.
  • Oversaw day-to-day office operations, ensuring smooth execution of administrative and HR tasks.

Timeline

Human Resources and Office Manager

Red Ribbon Asset Management PLC
09.2021 - Current

Payroll and Administration Manager

Dover Marina Hotel
09.2020 - 09.2021

Office Manager

India Resurgence Fund
09.2018 - 02.2020

Office Manager

National Bank of Abu Dhabi
09.2015 - 07.2018

Office Manager

United Overseas Bank
05.2013 - 08.2015

Executive Assistant

Aditya Birla Management Corporation Pvt Ltd
10.2007 - 05.2013

Executive Assistant

ICICI Prudential AMC - Financial Services
09.2006 - 10.2007

Executive Assistant

HDFC Bank Ltd
07.2005 - 08.2006

Sales Team Coordinator

Sajjan India Pvt Ltd
07.2001 - 06.2005

Executive Assistant

Paramount Shipping
10.2000 - 06.2001

Travel Coordinator

MS Travels
06.1999 - 01.2000

CIPD Level 5 - Associate Level Diploma in People Management

ICS Learn

Post Graduate Diploma - HR & Business Administration

L.N.Welingkar Institute of Management Development
Connie Vaz