Dedicated professional with expertise in customer service excellence and conflict resolution strategies, adept at managing high-volume dining environments. Demonstrates proficiency in cash handling, payment processing, and POS system operation, ensuring order processing efficiency and adherence to restaurant cleanliness standards. Skilled in upselling techniques and accommodating special dietary requirements, fostering guest rapport through active listening and a friendly demeanour. Committed to maintaining composure under pressure while coordinating table rotations and enhancing guest experiences.
.This was a very diverse working environment which led me to being trained and then sent to many different employers, some are as follows -
The Orchard Wedding venue - Waiting staff
Mecure Brands Hatch FOH & Bar staff
Kitchen Porter, All Hallows