I am a BSc Professional Policing graduate with over two years of supervisory experience in hospitality, now seeking to bring my leadership, organisation, and customer service skills to the role of Meeting and Events Supervisor at Marwell Hotel. My academic background has instilled a detail-focused approach, ideal for planning and coordinating seamless events.
During my time at The Ivy, I was responsible for the training and development of new front-of-house staff, ensuring service met the brand’s high standards. I also hosted and coordinated a wide range of private events, including weddings, corporate meetings, networking events, and special celebrations. These experiences gave me a strong understanding of event delivery and client relationship management.
I’ve led teams in fast-paced, customer-focused environments, managing operations, delegating tasks, and maintaining high service standards under pressure. I’m confident in balancing multiple priorities, solving problems in real time, and ensuring events run smoothly from start to finish.
My leadership style is hands-on and collaborative, with a focus on guest satisfaction and team performance. I take pride in anticipating client needs and creating positive, memorable experiences.
I’m excited about the opportunity to contribute to Marwell Hotel’s events team, combining my hospitality experience with a passion for delivering high-quality events.
Project Planning & Coordination – Ability to organise, prioritise, and manage multiple tasks effectively
Analytical & Critical Thinking – Strong ability to assess situations and make informed decisions
Problem-Solving – Experience handling challenges in high-pressure environments
Leadership & Team Management – Supervisory experience with a focus on training and mentoring
Communication & Stakeholder Engagement – Strong written and verbal communication skills for liaising with teams, clients, and senior stakeholders
Time Management & Organisation – Ability to meet deadlines and manage workload efficiently
Adaptability & Resilience – Proven ability to perform well under pressure and adapt to changing priorities
Attention to Detail – Ensuring accuracy in planning, documentation, and operations
Risk Assessment & Decision-Making – Evaluating situations and making sound judgments
Understanding of Compliance & Procedures – Knowledge of structured environments where following protocols is essential
IT & Software Proficiency – Comfortable with Microsoft Office (Excel, Word, Outlook) and learning new systems quickly
Customer Service & Conflict Resolution – Experience managing customer expectations and handling issues professionally
References available upon request.