I am a motivated and highly organised professional with a strong background in customer service, administration and operations coordination. As a Customer Service Advisor in the automotive industry, I have developed excellent communication, relationship-building, and problem-solving skills while managing bookings, liaising with multiple stakeholders, and ensuring a seamless customer experience in a demanding environment.
Prior to this, my role at John Lewis allowed me to refine my ability to engage with customers, understand their needs, and provide tailored solutions to their requests, skills that are crucial in event planning and attendee management. My experience in fast-paced environments has strengthened my ability to multitask, coordinate schedules, and maintain attention to detail, which are essential for supporting events.
Additionally, my three years with the Southampton Sea Cadets provided valuable teamwork, organisational and leadership experience, further enhancing my ability to perform confidently in high-profile settings. I am eager to apply my customer service expertise and administrative skills to an event role, supporting seamless event execution and delivering outstanding attendee experiences.