Conner Brown
Weston-super-Mare,North Somerset
Summary
Motivated Individual willing to through themselves into any opportunity to advance any form of knowledge and strives to be doing the best job that possible can be done. Willing to push through any of the hard times that may occur within the job role to ensure that the customer has the best possible experience on offer.
Able to keep the team together and working coherently as a unit to ensure that the work area is a positive and enjoyable place for everyone
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Front of House
Greene King
Yatton, North Somerset
01.2023 - 05.2024
- Tailored and personalised front of house service to cater to additional needs or requests from guests.
- Gained experience in all restaurant activities, including waiting, bar and front of house.
- Provided outstanding front of house customer service by surpassing customer expectations with excellent care and attention to detail.
- Delivered front of house duties with warm and professional manner.
- Accomplished experience in front of house, waiting and bar work.
- Skilfully executed Front of House duties, including check-in, activity recommendations and bookings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Junior accounts assistant
Clevedon Hall
Clevedon, North Somerset
08.2021 - 12.2022
- Maintained confidentiality of all financial data to uphold company policies.
- Managed daily posts and updated ledgers for accurate record keeping.
- Performed daily accounting tasks including preparing cheques, making bank deposits, verifying credit card charges.
- Helped run payroll via timesheets for the 0 hour contract waiting staff
- Processed business expenses for accurate financial tracking.
- Assisted in budget preparation for more effective resource allocation.
Packer
Yeo Valley
Blagdon, North Somerset
07.2017 - 09.2018
- Ensured safe transportation by properly securing packages on pallets.
- Worked diligently to maintain cleanliness and organisation in the warehouse environment.
- Adhered strictly to company's health and safety regulations whilst performing packing duties.
- Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
- Completed work following safety rules for best working practices.
Bar Staff
Ring O Bells
Compton Martin, Bath and North East Somerset
02.2018 - 05.2018
- Ensured customer satisfaction by providing excellent service.
- Managed bar inventory for efficient operation.
- Increased footfall with engaging promotional strategies.
- Served customers to foster a friendly atmosphere.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
Bar Staff
Plume of Feathers
Rickford, North Somerset
10.2017 - 01.2018
- Ensured customer satisfaction by providing excellent service.
- Managed bar inventory for efficient operation.
- Increased footfall with engaging promotional strategies.
- Served customers to foster a friendly atmosphere.
- Made cocktails for customer enjoyment.
- Handled cash transactions to ensure accurate accounting.
- Prepared beverages, ensuring consistent quality.
Shop floor assistant
Homebase
Bath, Bath and North East Somerset
11.2015 - 08.2017
- Ensured customer satisfaction by providing excellent service on shop floor.
- Maintained clean and organised store environment for improved shopping experience.
- Assisted in stock control to maintain adequate store inventory.
- Supported sales team, boosting overall performance.
- Handled customer queries promptly for increased satisfaction levels.
- Organised product displays attractively, enhancing store aesthetics.
- Assisted customers with product selection for enhanced shopping experience.
- Conducted regular price checks to ensure accuracy at point-of-sale.
Accounts Assistant
Oak Accountacy
Winford, North Somerset
09.2016 - 12.2016
- Managed client accounts to ensure timely payments.
- Monitored account activity, detected discrepancies promptly.
- Assisted senior accountant for audit preparation.
- Ensured compliance with accounting standards through diligent record keeping.
- Provided administrative support to the finance team for seamless operations.
- Conducted bank reconciliations regularly to maintain accurate records.
Education
AAT Level 2 - Accounts
Bath College
Bath 09.2015 - 07.2016
GCSEs - GCSE's
Bath Community Academy
Bath 09.2009 - 07.2014
Affiliations
- Gaming
- Hiking
Accomplishments
Ten Tours Bronze Route - I worked within a small team of 6 people 2 that hadn't met before from another school, to work as part of a team to traverse the dartmoor. I was mainly in charge of keeping the groups moral up and ensure that everyone was calm, collected and enjoying the experience.
We worded together to navigate around Dartmoor with just a map to reach 10 given points on our route. The point of this was to learn how to work in a team with ever changing conditions and overcome any challenges that arose. Due to the input of every member of the team we were able to finish 2nd of the groups that were following our given route.
Certification
GSCE's.
Maths - A
English - C
Science - C
Additional Science - C
Further Additional Science - D
Geography - D
Product Design - C
Business BTEC Level 2 - B
Languages
English
Native
Timeline
Front of House
Greene King
01.2023 - 05.2024
Junior accounts assistant
Clevedon Hall
08.2021 - 12.2022
Bar Staff
Ring O Bells
02.2018 - 05.2018
Bar Staff
Plume of Feathers
10.2017 - 01.2018
Packer
Yeo Valley
07.2017 - 09.2018
Accounts Assistant
Oak Accountacy
09.2016 - 12.2016
Shop floor assistant
Homebase
11.2015 - 08.2017
AAT Level 2 - Accounts
Bath College
09.2015 - 07.2016
GCSEs - GCSE's
Bath Community Academy
09.2009 - 07.2014
GSCE's.
Maths - A
English - C
Science - C
Additional Science - C
Further Additional Science - D
Geography - D
Product Design - C
Business BTEC Level 2 - B
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