Summary
Overview
Work history
Education
Timeline
Generic

Coner Towle

Cheltenham,Gloucestershire

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth.



Overview

10
10
years of professional experience

Work history

Lift Operator Lead/ Groups Coordinator

Sasquatch Mountain Resort
Vancouver, British Columbia
12.2024 - 05.2025

Team Supervision: Leading and managing a team of lift operators, ensuring efficient and safe lift operations.

Customer Service: Addressing guest inquiries, assisting with boarding and unloading, and ensuring a positive experience.

Training: Training and mentoring new lift operators on safety protocols, equipment handling, and customer service.

Lift Operation: Overseeing the safe operation of ski lifts, including chairlifts, gondolas, and surface lifts.

Safety Monitoring: Ensuring all safety guidelines and procedures are followed, and conducting regular safety checks on lifts.

Key Holder/ Customer Associate

Hutchison 3G
Cheltenham, Gloucestershire
08.2021 - 11.2024

Team Collaboration: Working with other team members to ensure smooth store operations.

Key Holder Responsibilities: Opening and closing the store, ensuring security procedures are followed. Carrying out General Data Protection Regulation (GDPR) checks after every customer encounter

Cash Handling: Operating the cash register, processing transactions, and handling payments.

Inventory Management: Assisting with inventory counts, receiving stock, and reporting discrepancies.

Sales Support: Promoting sales, seasonal promotions, and store loyalty programs to customers.

Customer Service: Assisting customers with product inquiries, providing recommendations, and resolving issues.

Kitchen Assistant

JD Wetherspoon
Cheltenham, Gloucestershire
04.2015 - 07.2021

Customer Service: Taking orders and delivering food and drinks to customers.

Stock Management: Maintaining and restocking kitchen and bar supplies.

Cleaning & Maintenance: Keeping the kitchen, bar, and dining areas clean and organized.

Health & Safety Compliance: Following food safety and hygiene standards.

Customer Interaction: Addressing requests and ensuring customer satisfaction.

Cash Handling: Processing payments and providing change when needed.

Education

Bachelor of Arts - Sports Journalism

University of Gloucestershire
Cheltenham

Timeline

Lift Operator Lead/ Groups Coordinator

Sasquatch Mountain Resort
12.2024 - 05.2025

Key Holder/ Customer Associate

Hutchison 3G
08.2021 - 11.2024

Kitchen Assistant

JD Wetherspoon
04.2015 - 07.2021

Bachelor of Arts - Sports Journalism

University of Gloucestershire
Coner Towle