
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth.
Team Supervision: Leading and managing a team of lift operators, ensuring efficient and safe lift operations.
Customer Service: Addressing guest inquiries, assisting with boarding and unloading, and ensuring a positive experience.
Training: Training and mentoring new lift operators on safety protocols, equipment handling, and customer service.
Lift Operation: Overseeing the safe operation of ski lifts, including chairlifts, gondolas, and surface lifts.
Safety Monitoring: Ensuring all safety guidelines and procedures are followed, and conducting regular safety checks on lifts.
Team Collaboration: Working with other team members to ensure smooth store operations.
Key Holder Responsibilities: Opening and closing the store, ensuring security procedures are followed. Carrying out General Data Protection Regulation (GDPR) checks after every customer encounter
Cash Handling: Operating the cash register, processing transactions, and handling payments.
Inventory Management: Assisting with inventory counts, receiving stock, and reporting discrepancies.
Sales Support: Promoting sales, seasonal promotions, and store loyalty programs to customers.
Customer Service: Assisting customers with product inquiries, providing recommendations, and resolving issues.
Customer Service: Taking orders and delivering food and drinks to customers.
Stock Management: Maintaining and restocking kitchen and bar supplies.
Cleaning & Maintenance: Keeping the kitchen, bar, and dining areas clean and organized.
Health & Safety Compliance: Following food safety and hygiene standards.
Customer Interaction: Addressing requests and ensuring customer satisfaction.
Cash Handling: Processing payments and providing change when needed.