Summary
Overview
Work history
Education
Skills
Languages
Timeline

Conan Kinloch

Edinburgh,Edinburgh

Summary

Dependable bartender consistently keeps bar clean, stocked and inviting for guests. Focused on customer satisfaction and encouraging repeat business. Knowledgeable about range of beverages and always ready to learn about new options. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work history

Bartender

Caley Sample room
Edinburgh, Edinburgh
09.2023 - Current
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Maintained bar stocks, replenishing daily as necessary.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Detected drug or excessive alcohol abuse and took appropriate action for customer safety.
  • Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
  • Prepared for closing by cleaning bar area and announcing last orders.
  • Memorised orders in loud and busy environments to maintain speedy service at peak times.
  • Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

Bartender

Happy Hour Bar
Morzine, Auvergne-Rhone-Alps
11.2022 - 01.2023
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Maintained bar stocks, replenishing daily as necessary.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Detected drug or excessive alcohol abuse and took appropriate action for customer safety.
  • Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
  • Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
  • Memorised orders in loud and busy environments to maintain speedy service at peak times.
  • Prepared for closing by cleaning bar area and announcing last orders.

Education

Master of Arts - International Business and economics

Heriot-Watt University, Edinburgh
09.2023 -

Skills

  • Beer, wine and cocktail service
  • Extensive beer knowledge
  • Verbal communication
  • Bar cleaning and maintenance
  • Cash reconciling
  • Inventory control
  • Till balancing
  • Customer retention
  • Knowledge of beer, spirits and wine
  • Allergy awareness
  • Bar snacks promotion
  • Safe serving knowledge
  • Marketing and sales experience
  • Alcohol licensing law compliance

Languages

English
Native

Timeline

Bartender - Caley Sample room
09.2023 - Current
Heriot-Watt University - Master of Arts, International Business and economics
09.2023 -
Bartender - Happy Hour Bar
11.2022 - 01.2023

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Conan Kinloch