Con Bowes
Sevenoaks
Summary
A dedicated professional with expertise in customer service and client interaction, demonstrating strong interpersonal abilities and a natural eagerness to aid and connect with new individuals. Proven ability to adapt quickly in busy settings, maintaining attention to detail and cleanliness. Experienced in POS till and cash handling, complemented by excellent communication skills and a collaborative team spirit. Proficient in social media platforms, with a creative and artistic flair.
Seasoned professional in hospitality management, specialising in front-of-house operations. Known for providing exceptional customer service and fostering positive guest experiences. Utilise skills in staff training, scheduling, and workflow coordination to maximise operational efficiency and ensure seamless service delivery. Endeavour to bring commitment to team and hands-on support.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Front of House, Barista, Waitress
Basil Wholefoods
Sevenoaks, Kent
09.2025 - Current
- Provided a welcoming atmosphere to customers, promoting return visits.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Assisted in inventory control measures for effective stock management.
- Collaborated with team members during busy periods, improving workflow efficiency.
- Maintained clean, organised workspaces, enabling co-workers to readily locate required supplies.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Maintained cleanliness of the café area whilst preparing orders.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Delivered exceptional service to customers for their enjoyment and comfort.
Performer & Musician
- Lead singer of jazz band “CON” performing at top Bristol and London venues
- Experienced in engaging with public audiences and working in team environments
Front of House / Waitress / Barista Trainee
Spicer & Cole
Bristol
04.2024 - 08.2024
- Provided warm, friendly service in a busy café environment
- Took customer orders and managed till operations
- Maintained cleanliness of front-of-house and tables
- Streamlined table turnover by promptly clearing and resetting spaces, ensuring steady guest flow and improved customer satisfaction.
- Worked closely with kitchen and barista teams to deliver orders efficiently, supporting a cohesive front-of-house experience.
- Monitored stock levels for consumables and restocked displays, helping maintain uninterrupted service and consistent product availability.
- Addressed customer queries swiftly, resolving minor concerns to uphold a positive atmosphere and promote repeat visits.
Self-Employed Painter & Decorator
- Collaborate with clients to transform spaces; enhance aesthetics; improve client satisfaction.
- Prepare and paint surfaces; ensure high-quality finishes; utilise expertise in colour coordination.
- Manage projects independently; deliver on time and within budget; maintain strong client relationships.
Waitress
Honest Burgers
London
10.2021 - 02.2022
- Delivered excellent table service in a fast-paced restaurant
- Took and processed orders via tills (cash and card)
- Mixed cocktails and prepared drinks
- Maintained hygiene standards during opening and closing shifts
- Adapted to peak periods by assisting colleagues, contributing to a harmonious team environment during high-demand times.
- Monitored allergen information and communicated menu details to guests, ensuring safe choices and minimising potential incidents.
Education
Bachelor of Music - Popular Music Performance
British and Irish Modern Music Institute (BIMM)
Bristol 09.2022 - 05.2025
A-Levels - Dance (A), Theatre (A), Textiles (A)
Hurtwood House
01.2020 - 01.2022
GCSES and BTEC First Certificate in Performing Arts: Distinction -
Young Dancers Academy
01.2018 - 01.2020
Skills
- Customer service & client interaction
- Strong interpersonal abilities and a natural eagerness to aid and connect with new individuals
- Fast learner & adaptable in busy settings
- Attention to detail & cleanliness
- POS till and cash handling experience
- Team player with excellent communication
- Social media platform expertise
- Creative and artistic
ADDITIONAL INFORMATION
- Musical Theatre Scholarship to Hurtwood House & professionally trained ballet dancer with full time attendance at the Royal Ballet School and the Young Dancers Academy.
- Performed in Royal Ballet's 'The Nutcracker' at the Royal Opera House, Covent Garden
- Performed with Tom Odell in multiple venues in London and on the Graham Norton Show
Timeline
Front of House, Barista, Waitress
Basil Wholefoods
09.2025 - Current
Front of House / Waitress / Barista Trainee
Spicer & Cole
04.2024 - 08.2024
Bachelor of Music - Popular Music Performance
British and Irish Modern Music Institute (BIMM)
09.2022 - 05.2025
Waitress
Honest Burgers
10.2021 - 02.2022
A-Levels - Dance (A), Theatre (A), Textiles (A)
Hurtwood House
01.2020 - 01.2022
GCSES and BTEC First Certificate in Performing Arts: Distinction -
Young Dancers Academy
01.2018 - 01.2020