Summary
Overview
Work history
Education
Skills
Timeline
Generic

Colm Norrie

Hull

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience

Work history

Aftersales Engineer

Stalco Caravans Spares and Repairs
Hull
05.2023 - Current

Snagger/PDI/Floater

Victory Leisure Homes
Hull
11.2021 - 04.2023

Started off at Victory as a end of line snagger and after a few months worked my way into floating on the line.

Floating required me to fill in when other employees were absent for the day, this allowed me to learn new skills and jobs throughout the production line to progress my skills even further.

After floating for an additional few months, I was moved outside to be in charge of PDI.

The PDI role was to ensure all the static homes that left the line was thoroughly checked for damages. If any damages we're found, It was my role to make sure all repairs would be completed to a high quality standard in a reasonable time frame.

  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Completed duties to deliver on targets with accuracy and efficiency.

Snagger

Delta Caravans
Hull
11.2020 - 10.2021

At Delta I was end of the line snagger. Make sure the customers static home is quality assured before leaving the production line.

  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Improved efficiency and productivity by acquiring new skills.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

Aftersales Engineer

Stalco Caravans Spares and Repairs
Hull
02.2019 - 04.2020

Travelling UK repairing damaged static homes.

In charge of Atlas Caravans external roofing repairs.

  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Sales agent

Wise Global Training
Hull
04.2017 - 01.2019
  • Performed regular follow-ups with prospective customers, leading to increased conversion rates.
  • Liaised effectively between customers and internal departments to facilitate smooth transactions.
  • Conducted market research to identify new business opportunities.

Education

GCSEs - English(C), Mathematics(B) and IT (D*)

Kelvin Hall School
Hull

A-Levels - Graphic Design (PP)

Hull College
Hull

Skills

Joinery/Woodwork

  • Comfortable working at heights
  • Construction industry awareness
  • Wood selection
  • Problem-solving
  • Strategic planning
  • Resourcefulness
  • Quality Assurance


Sales

  • Sales target achieving
  • Sales upselling
  • Marketing and sales

Timeline

Aftersales Engineer

Stalco Caravans Spares and Repairs
05.2023 - Current

Snagger/PDI/Floater

Victory Leisure Homes
11.2021 - 04.2023

Snagger

Delta Caravans
11.2020 - 10.2021

Aftersales Engineer

Stalco Caravans Spares and Repairs
02.2019 - 04.2020

Sales agent

Wise Global Training
04.2017 - 01.2019

GCSEs - English(C), Mathematics(B) and IT (D*)

Kelvin Hall School

A-Levels - Graphic Design (PP)

Hull College
Colm Norrie