Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Collins A Boateng

Barnsley

Summary

As a highly motivated and results-driven management professional with over four years of experience, I have successfully led manufacturing and distribution operations. My expertise lies in project management, where I excel in developing and executing strategic plans that align with business objectives, ensuring timely and within-budget project delivery.


With a solid background in managing both outbound and inbound logistics, I possess a strong understanding of supply chain processes and excel in driving continuous improvement initiatives. My skills extend to process standardization, improvement, and optimization, resulting in exceptional customer experiences and substantial cost savings.


I have a proven track record of leading cross-functional teams to deliver outstanding results, consistently exceeding expectations. My commitment to excellence, coupled with a hands-on approach to leadership, positions me as a valuable asset for driving success in any operational setting.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work history

AREA MANAGER

Amazon
Chesterfield, Derbyshire
07.2021 - Current


  • Uphold Amazon's high standards of process quality
  • Safeguard my team's safety, promoting Amazon's Health and Safety standards
  • Lead cross-functional teams, tasked with solving operational problems
  • Strive to improve and streamline processes
  • A subject matter expert on Pick process and ship department
  • Transportation Operations Management (TOM) across two fulfilment centres in the UK South
  • Yorkshire area
  • Managing a team of Logistics Operations managers, TOM area managers, front line leads and yard associates with a focus on safety and execution
  • Design and launch of network wide change management process to help streamline change initiatives
  • Managed 60 associates and four leads to meet operational targets during ramp up to Q4 (Peak) sales
  • Chosen and trained as subject matter expert after three months in the department
  • Owned the pick weekly report which involved data analysis for the improvement of pick safety, quality and productivity.

HR ASSOCIATE PATNER

Amazon
Darlington
04.2020 - 07.2021


  • I provided essential support to associates on HR-related matters, including the documentation and follow-up of requests, issue escalation, and problem-solving, ensuring a positive and engaging workplace environment. My responsibilities encompass executing accurate and timely employee administration, including time and attendance management, as well as offering support in vacation planning.
  • In addition to these tasks, I am proficient in collecting and inputting data, generating insightful metrics through reports for HR and Operations leaders. This enables informed decision-making and strategic planning within the organization.
  • As part of supporting hiring initiatives, I actively contributed to events, onboarding processes, and new hire orientation. My goal is to facilitate a seamless and positive experience for new employees, contributing to the overall success of the team and the organization

FULFILMENT ASSOCIATE AMAZON

Manchester FC
Darlington
05.2017 - 04.2020
  • Supervised the associates processing Stow to Prime products into the Robotic Storage facility including live customer orders within a 4-hour timeframe
  • Supervise the packing of customer orders within the specific timeframe, as well as ensuring the product meets the expected standards regarding damage and appearance
  • Regularly achieve and exceed weekly KPIs regarding quality control and productivity
  • Ensuring that the entire stow process on the floor runs smoothly
  • Training and coaching new hires,

Education

MASTER OF SCIENCE - HUMAN RESOURCE MANAGEMENT & DEVELOPMENT WITH CIPD

Manchester Metropolitan University
Manchester
09.2019 - 06.2020

BACHELOR OF ARTS - SOCIAL CARE WITH HONOURS

Manchester Metropolitan University
09.2016 - 06.2019

DIPLOMA - BUSINESS ADMINISTRATION AND LAW

ITC Mattiussi
Pordenone, Italy
09.2009 - 06.2014

Skills

  • Organisational skills
  • Interpersonal skills
  • Leadership abilities
  • Teambuilding and supervision
  • Excellent verbal and written communication skills
  • Passionate about providing fantastic customer service
  • Ability to adapt quickly to a variety of work environments
  • Resistance to overburdened workload, and ability to maintain composure and respect to all
  • Empathy
  • Open-Mindedness
  • Respect
  • Feedback
  • A strong communicator who can motivate and develop a team

Languages

English
Fluent
Italian
Fluent

Timeline

AREA MANAGER

Amazon
07.2021 - Current

HR ASSOCIATE PATNER

Amazon
04.2020 - 07.2021

MASTER OF SCIENCE - HUMAN RESOURCE MANAGEMENT & DEVELOPMENT WITH CIPD

Manchester Metropolitan University
09.2019 - 06.2020

FULFILMENT ASSOCIATE AMAZON

Manchester FC
05.2017 - 04.2020

BACHELOR OF ARTS - SOCIAL CARE WITH HONOURS

Manchester Metropolitan University
09.2016 - 06.2019

DIPLOMA - BUSINESS ADMINISTRATION AND LAW

ITC Mattiussi
09.2009 - 06.2014
Collins A Boateng