Summary
Overview
Work history
Education
Skills
Timeline
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Collette Musgrove

Daventry,Northamptonshire

Summary

Dependable warehouse professional with experience packing and dispatching high-volume orders. Able to get the orders out on time while communicating with TOM Team. Friendly and professional team player.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Warehouse operator

Amazon
Daventry, Northamptonshire
2020.11 - Current
  • Packed high-volume orders, consistently exceeding warehouse performance targets.
  • Loaded, secured and organised goods into delivery lanes ahead of dispatch.
  • Loaded packaged goods onto trucks for efficient shipping.
  • Loaded lorries to ensure timely deliveries.
  • Supported loading and unloading of goods from vehicles using manual methods and pump truck.
  • Released trailers using GTDR to facilitate timely departures for the TOM Team.
  • Met tight deadlines by efficiently processing incoming shipments.

Housekeeping cleaner

Staverton Park Hotel and Golf club
Daventry, Northamptonshire
2017.06 - 2020.11
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
  • Carried out deep cleans to ensure immaculate living spaces for clients.
  • Completed housekeeping chores promptly without sacrificing quality of workmanship.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Maintained well-stocked trolleys with cleaning, linen, and comfort supplies, facilitating efficient room turnarounds between guests.
  • Provided exceptional customer service, fostering repeat business from satisfied clientele.

Waitress assistant

Brava Tapas Bar
Banbury, Oxfordshire
2016.02 - 2016.04
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Fostered positive dining atmosphere through engaging and friendly interactions with customers.
  • Facilitated smooth order placements by communicating effectively with kitchen staff.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Ensured compliance with health regulations in food handling, prioritising customer safety.

Waitress assistant

Hellidon Lakes- Golf and Spa Hotel
Daventry, Northamptonshire
2011.10 - 2013.03
  • Improved customer service by promptly taking orders and delivering food, contributing to positive dining experience.
  • Monitored tables to ensure customer needs were met, processing additional food and drink orders efficiently.
  • Assisted guests by greeting them warmly and escorting them to their designated tables, enhancing customer satisfaction.
  • Collaborated with team to provide efficient service during peak hours.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Maintained cleanliness in serving and dining areas, ensuring hygienic environment for guests.
  • Followed health regulations whilst handling food, promoting safe practices.

Education

GCSEs -

Blessed George Napier
Banbury, Oxfordshire
2006.09 - 2011.07

Skills

  • Adaptable to shift work
  • Shipping procedures familiarity
  • Shipping and receiving knowledge
  • Loading and unloading
  • Basic maths competency

Timeline

Warehouse operator

Amazon
2020.11 - Current

Housekeeping cleaner

Staverton Park Hotel and Golf club
2017.06 - 2020.11

Waitress assistant

Brava Tapas Bar
2016.02 - 2016.04

Waitress assistant

Hellidon Lakes- Golf and Spa Hotel
2011.10 - 2013.03

GCSEs -

Blessed George Napier
2006.09 - 2011.07
Collette Musgrove