Collette Musgrove
Daventry,Northamptonshire
Summary
Dependable warehouse professional with experience packing and dispatching high-volume orders. Able to get the orders out on time while communicating with TOM Team. Friendly and professional team player.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work history
Warehouse operator
Amazon
Daventry, Northamptonshire
2020.11 - Current
- Packed high-volume orders, consistently exceeding warehouse performance targets.
- Loaded, secured and organised goods into delivery lanes ahead of dispatch.
- Loaded packaged goods onto trucks for efficient shipping.
- Loaded lorries to ensure timely deliveries.
- Supported loading and unloading of goods from vehicles using manual methods and pump truck.
- Released trailers using GTDR to facilitate timely departures for the TOM Team.
- Met tight deadlines by efficiently processing incoming shipments.
Housekeeping cleaner
Staverton Park Hotel and Golf club
Daventry, Northamptonshire
2017.06 - 2020.11
- Ensured client satisfaction by providing high-quality cleaning services at all times.
- Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
- Carried out deep cleans to ensure immaculate living spaces for clients.
- Completed housekeeping chores promptly without sacrificing quality of workmanship.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Maintained well-stocked trolleys with cleaning, linen, and comfort supplies, facilitating efficient room turnarounds between guests.
- Provided exceptional customer service, fostering repeat business from satisfied clientele.
Waitress assistant
Brava Tapas Bar
Banbury, Oxfordshire
2016.02 - 2016.04
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Fostered positive dining atmosphere through engaging and friendly interactions with customers.
- Facilitated smooth order placements by communicating effectively with kitchen staff.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Ensured compliance with health regulations in food handling, prioritising customer safety.
Waitress assistant
Hellidon Lakes- Golf and Spa Hotel
Daventry, Northamptonshire
2011.10 - 2013.03
- Improved customer service by promptly taking orders and delivering food, contributing to positive dining experience.
- Monitored tables to ensure customer needs were met, processing additional food and drink orders efficiently.
- Assisted guests by greeting them warmly and escorting them to their designated tables, enhancing customer satisfaction.
- Collaborated with team to provide efficient service during peak hours.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Maintained cleanliness in serving and dining areas, ensuring hygienic environment for guests.
- Followed health regulations whilst handling food, promoting safe practices.
Education
GCSEs -
Blessed George Napier
Banbury, Oxfordshire 2006.09 - 2011.07
Skills
- Adaptable to shift work
- Shipping procedures familiarity
- Shipping and receiving knowledge
- Loading and unloading
- Basic maths competency
Timeline
Warehouse operator
Amazon
2020.11 - Current
Housekeeping cleaner
Staverton Park Hotel and Golf club
2017.06 - 2020.11
Waitress assistant
Brava Tapas Bar
2016.02 - 2016.04
Waitress assistant
Hellidon Lakes- Golf and Spa Hotel
2011.10 - 2013.03
GCSEs -
Blessed George Napier
2006.09 - 2011.07