COLLETTE
UK
Summary
Accomplished agile coach and scrum master with expertise in sprint planning, backlog refinement, and product support. Proficient in dependency management, impediment removal, and delivery metrics analysis. Skilled in stakeholder engagement and collaboration, driving continuous improvement through servant leadership. Experienced in conflict resolution and story mapping, utilizing tools such as ADO, Jira, Confluence, Miro, Azure, and AWS to ensure project success.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Scrum Master
r2c Online
Sheffield
2023.03 - 2026.04
- Facilitate Scrum events and ensure alignment with Sprint Goals and business objectives.
- Coach three cross-functional teams delivering digital and business improvement solutions.
- Support Product Owners with backlog prioritisation and release planning.
- Track delivery metrics to improve predictability and transparency.
- Identify and manage dependencies across teams and functions.
- Remove impediments by coordinating with relevant stakeholders.
- Promote Agile and product-centric ways of working across the organisation.
- Lead teams through maturity stages toward self-management and cross-functionality.
- Drive continuous improvement and reduce delivery anti-patterns.
- Conduct root-cause analysis to support engineering reliability improvements.
Scrum Master
WirfonCloud
2019.06 - 2023.03
- Delivered Agile projects aligned with business goals and incremental value delivery.
- Coached multiple IT teams transitioning into Agile methodologies.
- Facilitated Scrum ceremonies and cross-team collaboration.
- Supported Product Owners with backlog refinement and capacity-aligned planning.
- Used Agile maturity assessments to identify improvement opportunities.
- Established working agreements to promote accountability and transparency.
- Removed impediments and escalated blockers to maintain delivery flow.
- Mentored Scrum Masters and coached teams on Scrum, Kanban, and Agile product practices.
- Represented the organisation at ICT industry events.
Intern / Trainee Test Analyst
Sellapy
2018.02 - 2019.06
- Developed and executed test cases and scripts.
- Collaborated with developers to resolve defects.
- Reviewed business and technical documentation for alignment with requirements.
- Produced test completion reports and ensured entry/exit criteria were met.
- Contributed to test plans and test strategy documentation.
Education
Master’s Degree - Business Management
University of Cumbria
2019
Bachelor of Business Administration - Business Administration (Insurance & Security)
University of Bamenda
CameroonSkills
- Agile coaching and scrum mastery
- Sprint planning and retrospectives
- Backlog refinement and product support
- Dependency management and impediment removal
- Delivery metrics analysis
- Stakeholder engagement and collaboration
- Continuous improvement strategies
- Servant leadership empowerment
- Tool proficiency: ADO, Jira, Confluence, Miro, Azure, AWS
- Conflict resolution facilitation
- Story mapping concepts
Certification
- Professional Scrum Master I (PSM I)
- Professional Scrum Master II (PSM II)
TOOLS & TECHNOLOGIES
- Azure DevOps (ADO)
- Jira
- Confluence
- Miro
- Azure
- AWS
- MS Teams
- Trello
PROFESSIONAL STRENGTHS
- Clear and effective communicator.
- Proactive problem-solver with a focus on customer value.
- Strong team collaborator with a delivery-focused mindset.
- Adaptable in fast-moving environments with multiple priorities.
- Committed to continuous learning and improvement.
Timeline
Scrum Master
r2c Online
2023.03 - 2026.04
Scrum Master
WirfonCloud
2019.06 - 2023.03
Intern / Trainee Test Analyst
Sellapy
2018.02 - 2019.06
Master’s Degree - Business Management
University of Cumbria
Bachelor of Business Administration - Business Administration (Insurance & Security)
University of Bamenda