Collette Douglas
Great Clifton,Workington
Summary
Experienced Senior Teaching Assistant and Support Worker with over six years’ experience supporting vulnerable children, young people and adults with complex social, emotional and behavioural needs. Skilled in trauma-informed practice, safeguarding, SEND intervention, multiagency collaboration and person-centred care planning. Strong understanding of attachment theory, child development (0–19), behavioural assessment and the impact of loss and trauma. Confident delivering assertive, practical outreach support to promote safety, stability and improved family outcomes. Committed to continued professional development through continuous CPD.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Senior Teaching Assistant
West Cumbria Learning Center
Distington, Cumbria
2022.04 - Current
- Safeguard and promote welfare of children with complex SEMH and trauma-related needs.
- Deliver structured, relational interventions to pupils displaying challenging and high-risk behaviours.
- Contribute to individual support plans, behaviour strategies and risk assessments.
- Work collaboratively within multiagency networks including social care, CAMHS and education professionals.
- Support reintegration planning and stability for pupils at risk of exclusion.
- Maintain detailed and accurate safeguarding records in line with statutory guidance.
- Build strong, trusting relationships to support emotional regulation and positive engagement.
- Support families through communication and shared behaviour strategies to improve consistency.
Support Worker
Keyfort
Whitehaven, Cumbria
2022.10 - 2024.01
- Provided person-centred care to vulnerable children and adults with complex needs.
- Delivered practical support within home and community settings to promote independence and wellbeing.
- Worked flexibly, including evenings and weekends.
- Maintained confidential documentation in line with data protection regulations.
- Identified, recorded and escalated safeguarding concerns appropriately.
- Collaborated with external professionals to ensure coordinated care delivery.
Personal Assistant
Disability Association Carlisle & Eden
Carlisle, Cumbria
2021.08 - 2022.09
- Supported individuals with physical and learning disabilities to access community life.
- Assisted with personal care while promoting independence and dignity.
- Provided emotional support and practical assistance to enhance wellbeing.
SEN Teaching Assistant
James Rennie School
Carlisle, Cumbria
2020.09 - 2022.04
- Supported children aged 3–19 with a range of SEND including ADHD, PDA and complex medical needs.
- Implemented EHCPs and individualised learning plans.
- Identified signs of emotional distress and applied behaviour regulation strategies.
- Worked closely with families and professionals to improve outcomes.
- Promoted inclusive, accessible learning environments.
Education
NVQ Level 3 - Teaching Assistant
Gen2
2020.09 - 2022.04
Skills
- Safeguarding & Child Protection Awareness
- Multiagency Working & Partnership Collaboration
- Trauma-Informed & Attachment-Aware Practice
- Assertive Outreach & Practical Family Support
- SEND Compliance & EHCP Implementation
- Functional Behaviour Assessment
- Managing Challenging Behaviour
- Direct Therapeutic Intervention
- Risk Assessment & Safety Planning
- Accurate Record Keeping & Documentation
- Equality, Diversity & Inclusive Practice
- Emotional Regulation & De-escalation Strategies
- Person-Centred Care Planning
Certification
Level 1 Team Teach
Level 3 Emergency First Aid
Level 1 Makaton
Equality, Diversity & Inclusion Training
Prevent Awareness Training
Radicalisation Awareness Training
Safeguarding & Child Protection Awareness Training
Child Exploitation Awareness Training
References
References available upon request.
Timeline
Support Worker
Keyfort
2022.10 - 2024.01
Senior Teaching Assistant
West Cumbria Learning Center
2022.04 - Current
Personal Assistant
Disability Association Carlisle & Eden
2021.08 - 2022.09
SEN Teaching Assistant
James Rennie School
2020.09 - 2022.04
NVQ Level 3 - Teaching Assistant
Gen2
2020.09 - 2022.04