Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Collette Deehan

Motherwell

Summary

With over 30 years of experience as a production manager in a fast-paced factory environment, I bring strong leadership, organizational, and customer service skills to every role. My background has equipped me with the ability to manage teams, ensure quality standards, and deliver results under pressure. Having also worked in a hospitality roles previously, I understand the importance of excellent service and attention to detail in retail and hospitality. I am now seeking a new opportunity where I can combine my management experience with my passion for providing a positive customer experience.

Overview

37
37
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Production manager

Scotbeef Ltd
East Kilbride, South Lanarkshire
10.1990 - Current
  • Overcame production challenges by strategic problem-solving methods.
  • Streamlined production processes to enhance efficiency.
  • Fostered a positive work environment through effective leadership.
  • Met market demands by scaling up production capacity.
  • Delegated tasks efficiently to promote team productivity.
  • Developed production plans covering schedules, quality goals and labour requirements.
  • Achieved seamless communication with all departments through regular meetings.
  • Oversaw factory operations ensuring smooth production flow.
  • Fostered a positive work environment, improving employee morale.
  • Ensured compliance with health and safety regulations at all times.

Counter server

Trust House 40
East Kilbride, South Lanarkshire
06.1988 - 10.1990
  • Balanced multitasking ability to handle orders, payments, and queries simultaneously.
  • Worked collaboratively with team to streamline operations during peak hours.
  • Participated actively in staff meetings contributing ideas for operational improvements.
  • Maintained display counters ensuring maximum appeal to patrons.
  • Demonstrated flexibility in work hours covering both opening and closing shifts.
  • Utilised professional communication skills to resolve customer complaints.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Rotated perishable products regularly, avoiding wastage due to spoilage.
  • Ensured cleanliness of cafe premises by performing regular cleaning duties.

Education

GCSEs -

St Brides High School
Glasgow
08.1983 - 06.1988

Skills

  • Tactful delegation
  • Decision-Making aptitude
  • Adaptability to changes
  • Customer-Focused approach
  • Inventory control knowledge
  • Customer relationship building
  • Adaptive communication style
  • Efficient work pace
  • Patience and tolerance

Certification

HACCP level 3- Completion date: 06/08/2018

Food Safety Level 3 - Completion date: 28/10/2015


Timeline

Production manager

Scotbeef Ltd
10.1990 - Current

Counter server

Trust House 40
06.1988 - 10.1990

GCSEs -

St Brides High School
08.1983 - 06.1988
Collette Deehan