Collette Carvalho
Truro,Cornwall
Summary
Accomplished professional with expertise in strategic planning and leadership, recognized for effective problem-solving and maintaining composure in high-pressure situations. Proven ability in team building and public speaking, with a strong record in quality assurance and compliance with local and government regulations. Committed to driving organizational success through integrity, communication skills, and IT proficiency.
Overview
8
8
years of professional experience
Work history
Clinical Prioritiser
Cornwall Foundation Trust
Bodmin, Cornwall
02.2024 - Current
- A complex role in a highly political environment in which my responsibilities include hospital avoidance and safe hospital discharge, keeping in line with Government policy and targets, including the 10 year plan, and D2A models.
- Working within a multidisciplinary team from both the primary and secondary care settings including GPs, paramedics, district nurses, discharge coordinators, community matrons.
- Working closely alongside Adult Social Care, access assessors, duty workers, social workers and care agencies to achieve the best, most effective pathway for clients with long term conditions, thus preventing future hospital admissions and enhancing quality of life.
- Leading a team, delivering training, support and overall positive wellbeing and morale.
- Knowledge and insight into financial implications and budgets, clinical governance and local policies.
- Exceptional communication skills with the ability to negotiate, de escalate and create healthy relationships.
- Complete duties to deliver on targets with accuracy and efficiency.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Used Microsoft Word, Excel and other software tools to create documents and clear communications.
- Display energy and enthusiasm in fast-paced environment.
Nutritional Nurse/Stoma nurse
Abbott
01.2023 - 08.2025
- Responsible for caring for people in the community who have both well established, and new stomas. Includes care and maintenance of NG/PEG/RIG/PEGJ tubes and various types of enteral feeding.
- My role is also heavily centred around training both patients and healthcare professionals (either in a home/cared home setting, or in a hospital setting) how to independently care and manage their stoma site and feeding tube, as well as provide detailed and thorough training on using the Freego enteral feeding pump.
- Health promotion is pivotal for my patients, as is my ability to independently assess, diagnose and commence treatment in relation to stoma care and enteral feeding tubes.
- Working in the community often means entering peoples homes as a lone worker, therefore risk assessment is of great importance, and I am consistent with cleanliness of myself and equipment, disposal of clinical waste and necessary PPE to maintain effective infection control.
- I am responsible for managing my own workload and am able to prioritise patient care, respond to KPIs and complete essential documentation (demonstrating excellent IT skills) within a timely manner.
Disability Assessor
Independent Assessment Services (on behalf of DWP)
06.2022 - 11.2022
- Responsible for ringing up claimants who have applied for Personal Independence Payment and write a report using my clinical knowledge to advise the DWP on the impact their disabilities are likely to have on their everyday life currently, and the likely foreseeable future.
- Managing workload, multitasking and meeting timeframes are paramount to this role, as well as exceptional communication skills and the ability to establish rapport with claimants, many of whom find the assessment particularly challenging and often disengage.
- Alerting and referring to relevant professionals with concerns such as safeguarding, mental health or unexpected findings during the assessment.
A&E Nurse
Royal Cornwall County Hospital
03.2021 - 04.2022
- Managed trauma calls from ambulances and Cornwall Air Ambulance in busy A&E department.
- Prioritised workload during lengthy A&E waiting times amidst COVID-19 pandemic.
- Handled extreme pressure and staff shortages while triaging patients in ambulance waiting bay.
- Responded to medical emergencies including exacerbation of COPD, asthma, sepsis, and diabetic crises.
- Performed ECGs, monitored critically unwell patients, and analysed blood gases and urine samples.
- Executed cannulation and phlebotomy on vascular-compromised patients in Resuscitation.
- Assisted with minor injuries, plastering, bandaging, administering medication via all routes.
- Mentored students, sharing knowledge and expertise for professional development.
Agency Nurse Band 6
Clemente Medical Staffing
05.2019 - 06.2020
- I covered many specialties of nursing from cardiology and gynecology, to orthopaedic and rehabilitation in the community.
A&E Nurse
Ashford & St Peters NHS Trust
03.2017 - 05.2019
- Covering the various areas of an A&E department, from triaging patients and being the first health professional they see, to working in resuscitation with the critically unwell patients.
- Duties included: responding to medical emergencies such as exacerbation of COPD, asthma, sepsis, diabetic emergencies, CVAs, MIs, routinely perform ECGs and consistent observations of the critically unwell, obtain and analyse blood gases and urine samples, blood transfusions, cannulation and phlebotomy even in vascular-compromised patients in Resuscitation, mental health emergencies.
- Minor injuries such as fractures, plastering, bandaging, gluing, assisting with suturing and giving advice for healing and wellbeing, administering medication through all routes including injection, intravenous and oral.
- Critical reasoning skills allow me to make on the spot decisions which are professional, to a high standard and effective.
Education
DipHE - Adult Nursing
Kings College London
09/2005 - 07/2008
Level 6 - Adult nursing at level 6
Kingston University
09/2016 - 03/2017
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Quality Assurance
- Knowledge of IT
- Adhering to local and government policies
- Integrity and compassion
- Honest and work with transparency
- Innovative
- Crave a challenge
Personal Information
- Gender: Female
- Marital status: Single
- Religion: Atheism
Affiliations
Swimming, running, live music, animals.
References
References available upon request.
Timeline
Clinical Prioritiser
Cornwall Foundation Trust
02.2024 - Current
Nutritional Nurse/Stoma nurse
Abbott
01.2023 - 08.2025
Disability Assessor
Independent Assessment Services (on behalf of DWP)
06.2022 - 11.2022
A&E Nurse
Royal Cornwall County Hospital
03.2021 - 04.2022
Agency Nurse Band 6
Clemente Medical Staffing
05.2019 - 06.2020
A&E Nurse
Ashford & St Peters NHS Trust
03.2017 - 05.2019
DipHE - Adult Nursing
Kings College London
09/2005 - 07/2008
Level 6 - Adult nursing at level 6
Kingston University
09/2016 - 03/2017
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