Summary
Overview
Work history
Education
Skills
References
Custom
Timeline
Generic

Collene White

London,England

Summary

Passionate Hairdressing graduate providing exceptional customer care and efficient salon assistance. Bringing a can-do attitude to all tasks and continued dedication to learning for swift growth and development in line with textured hairdressing hairdressing.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

L3 Hairdressing Apprentice / Junior stylist

Oliver Stephan Salon
2024.04 - 2026.06
  • Perms
  • Balayage
  • Highlights
  • French Braids
  • Fashion Colours
  • Hair Extensions
  • Tape ins, I Tips, K Tips, & Celebrity Weft

Level 2 Professional Hairdressing Apprentice

Headmasters Salon
2022.08 - 2024.04
  • Shampoo, condition and give head massages
  • Cuts
  • Highlights
  • Regrowth Tint
  • Straight or curly blow-dry
  • Plaited and twisted hairstyle

Food and Beverage Host

Marriot Hotel
2021.09 - 2022.08
  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Place food and drink orders, such as sandwiches, salads, and coffee on Micros
  • Relay customers' orders to other kitchen staff
  • Have a small talk with guests
  • Clean up the restaurant
  • Stock the cupboards, coffee area, and shelves in the restaurant
  • Events and meeting room prep
  • Ongoing Staff Training

Contact Centre

UCL Hospital
2020.03 - 2020.11
  • Managed incoming telephone calls to ensure effective communication and customer satisfaction.
  • Documented messages for doctors to facilitate prompt responses and patient care.
  • Scheduled appointments for clients and staff.
  • Distributed letters to maintain timely correspondence and service delivery.
  • Performed printing, filing, and scanning tasks efficiently.
  • ASIs, RFRs, UBRNs, Data Transference

Temporary assignment Work

Pulse Agency
2018.01 - 2019.11
  • Managed incoming telephone calls to ensure timely responses and customer satisfaction
  • Resolved customer complaints by actively listening and providing effective solutions
  • Booking Appointments
  • Liaising with Managers and Colleagues
  • Operated fax and photocopy machines to support efficient document processing
  • Printing, Filing, Scanning
  • Prepared and dispatched outgoing letters
  • Using Epic, Language Line, EPR, CDR and Audit Base

Education

VTCT - 10 Hair Extension Methods

Belle Academy
Finchley, Barnet
2026.06 - 2026.06

Diploma - undefined

HOB and Kleek Academy
Camden
2024.05 - 2025.12

Diploma - undefined

The Learning Curve Group
Camden
2022.08 - 2024.03

Diploma - African Caribbean Hairdressing

West London College
Hammersmith
2011.01 - 2013.01

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Secondary School and College

Skills

  • Hair styling expertise
  • Hair colouring techniques
  • Blow drying techniques
  • Fringe trimming precision
  • Advanced hair techniques
  • Haircare knowledge
  • Health and safety compliance
  • Client consultation techniques
  • Customer complaint management
  • The ability to work under pressure
  • Empathetic communication

References

References will be available upon request.

Custom

  • Dear Charlotte Mensah
  • I have been back in hairdressing for four years now, I completed my level 2 hairdressing with the Learning Curve Group/ Headmasters 2022 to 2024 and my level 3 hairdressing with Oliver Stephan Salon/ Kleek Academy 2024 to 2026. I also completed my hair extensions course with Belle Academy in June 2026.
  • I studied Level 2 and 3 African Caribbean Hairdressing at Hammersmith College from 2011 to 2013. I also took a short course on professional wig making in 2015 at Westminster Adult Education Service (WAES). I have also completed a VTCT level 2 apprenticeship in professional hairdressing. All of which taught me theory and practical skills as well as the knowledge that I would need for the hairdressing sector. I am a professional potential new employee and an asset with years of experience in doing black hair both at home and at the salon. However, I have also had experience with other hair types and everything new can be taught. All my jobs combined have one main thing in common which is providing great customer care and anticipating guest needs.
  • Having researched your company; I am particularly interested in your company, because:
  • - I would love a chance to continue my career in hairdressing.
  • - I would love to work with textures hair, that is my first love.
  • - Continue to learn good customer service skills and communication by working with different people every day.
  • - Complete my ongoing professional development.
  • I offer a variety of relevant skills and experience that I believe demonstrate how I could make a significant contribution to your company.
  • My skills and achievements include:
  • - Training with Hammersmith College, WAES & The LGC Camden, as well as a private sewing machine course to learn how to make a wig on a sewing machine.
  • - I have also learned a lot from years on Youtube from professionals such as s=Salon Education.
  • - I have essential I.T., English, and Maths skills.
  • - Level 2 Counselling and Listening Skills.
  • - I continue to practice my hairdressing skills weekly even when not in a salon.
  • I have enclosed my CV and Cover Letter for your consideration and would welcome the opportunity to meet for an interview to discuss further my skill set and all I have to offer.
  • I hope to hear from you in due course.
  • Yours sincerely.
  • Miss Collene White.

Timeline

VTCT - 10 Hair Extension Methods

Belle Academy
2026.06 - 2026.06

Diploma - undefined

HOB and Kleek Academy
2024.05 - 2025.12

L3 Hairdressing Apprentice / Junior stylist

Oliver Stephan Salon
2024.04 - 2026.06

Diploma - undefined

The Learning Curve Group
2022.08 - 2024.03

Level 2 Professional Hairdressing Apprentice

Headmasters Salon
2022.08 - 2024.04

Food and Beverage Host

Marriot Hotel
2021.09 - 2022.08

Contact Centre

UCL Hospital
2020.03 - 2020.11

Temporary assignment Work

Pulse Agency
2018.01 - 2019.11

Diploma - African Caribbean Hairdressing

West London College
2011.01 - 2013.01

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Secondary School and College
Collene White