Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Hi, I’m

Colin Zivanayi Muskwe

Gloucester ,United Kingdom
Colin Zivanayi  Muskwe

Summary

Reliable Plumber with 3 years of experience in commercial and domestic plumbing. Skilled in pipe work and bathroom renovations. Holds expertise across diverse different systems to offer high-quality plumbing services. Highly-motivated Plumber working tirelessly to achieve exceptional quality standards. Delivers reliable, cost-effective plumbing support. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working Assistant Plumber with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Enthusiastic Assistant Plumber with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Skilled in pipe work and bathroom renovations. Holds expertise across diverse plumbing systems to offer high-quality plumbing services. Knowledgeable Assistant Plumber experienced in piping systems installation, maintenance and repair. Quality-focused, hardworking and skilled in managing time. Reliable in completing projects to specifications. Proven track record delivering trusted and reliable plumbing services takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Willing to take on greater responsibilities to meet team goals. Enthusiastic Assistant Plumber with knowledge of resolving customer problems. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Overview

31
years of professional experience

Work History

Above Board Plumbers
Harare, Zimbabwe

Assistant plumber
03.2021 - 04.2024

Job overview

  • Installed water supply systems, discharge pipes and sanitary fixtures.
  • Measured, cut, bent and threaded piping into correct configurations.
  • Tested plumbing systems, located leakages and repaired faults.
  • Completed new installations, repairs and maintenance work on interior and exterior piping systems.
  • Cleaned and tidied work sites after job completion.
  • Handled installation and maintenance work in domestic and commercial buildings.
  • Inspected plumbing infrastructure to detect and resolve faults.
  • Renovated building systems, improving drainage and disposal.
  • Dismantled and cleaned piping and fixtures to remove dirt.
  • Put in backflow devices to prevent water contamination.
  • Replaced old fittings and fixtures, keeping plumbing systems operational.
  • Completed all works to high standards in line with company and industry requirements.
  • Completed professional installations of hot and cold water systems in residential settings.
  • Participated and provided out of hours emergency services when necessary.
  • Carried out regular preventative maintenance on plumbing systems.
  • Diagnosed and repaired problems with household appliances connected to plumbing system.
  • Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
  • Measured, threaded and jointed piping to create desired layouts.

Iddah Bennett Foundation
Murewa, Zimbabwe

Secretary general
03.2014 - 07.2018

Job overview

  • Developed appropriate plans to fulfil organizational mission vision and objectives.
  • Allocated and delegated duties to staff to meet strategic and operational aims and objectives.
  • Oversaw long-term strategy implementation to deliver organisational objectives.
  • Coordinated operations to integrate and align with outside departments and official policies.
  • Prepared annual calendar of planned meetings for committees.
  • Liaised with local authorities to address concerns and build mutually-satisfactory solutions.
  • Documented performance reports for generated income and incurred expenses.
  • Drove positive change by establishing clear objectives aligned with applicable legislation and policies.
  • Supervised work of [Number] staff to achieve objectives.
  • Prepared budgets, controlled expenditures and allocated funds for ongoing programs.
  • Mediated and managed conflicting priorities to negotiate fair outcomes.
  • Balanced risk against key objectives with proportionate consideration, achieving positive outcomes.
  • Implemented and enforced proposed policies, programs and services.
  • Developed and introduced programmes and projects to improve growth and engagement.
  • Devised and optimised strategies for investigating and resolving serious complaints.
  • Performed general business administration duties to meet operational objectives.

Olivine Industries
Harare, Zimbabwe

Sales and marketing representative
04.1993 - 11.2014

Job overview

  • Collaborated with marketing and other professionals to coordinate marketing efforts.
  • Facilitated smooth deliveries in line with customer requests.
  • Delivered superior customer service by making information readily available and actively listening to customer needs and concerns.
  • Kept clear, detailed customer records to maximise future sales opportunities.
  • Demonstrated excellent time management and organisational skills to meet sales deadlines.
  • Developed customer loyalty schemes to increase customer loyalty and repeat business.
  • Trained, mentored and supported junior sales and marketing staff.
  • Proactively contacted prospective customers to increase sales.
  • Provided clear, accurate quotes and estimates to prospective clients.
  • Processed orders and recorded transactions accurately.
  • Researched client base to understand customer needs and requirements.
  • Detailed and demonstrated products' characteristics and functions.
  • Delivered outstanding after-sales care through regular communication with customers.
  • Tracked customer satisfaction rates and resolved reported complaints.
  • Built rapport with new and existing customers to boost client retention.
  • Brainstormed ideas and concepts for creative marketing campaigns.
  • Planned and executed initiatives to reach target audience through most effective channels.
  • Increased new business through strategic networking and cold calling.
  • Understood market conditions, responding to fluctuations impacting sales.
  • Kept thorough product and service knowledge, demonstrating features on client request.
  • Assisted in outbound or inbound marketing activities by demonstrating expertise in various areas.
  • Grew repeat customer spending through regular updates on new products and services.
  • Undertook competitor research and analyses and presented findings to senior management and marketing team.
  • Broadened customer bases to meet demanding sales territory targets.

Education

Harare Polytechnic
Harare

Certificate from Plumbing
02.2016

University Overview

  • Coursework in Domestic and Commercial plumbing and maintance work
  • Completed certificate Qualification

Red Cross of Zimbabwe
Harare

Certificate
01.2000

University Overview

  • Coursework in community based care
  • First Aide

Harare Polytechnic
Harare

Higher National Diploma from Sales and Marketing
01.1997

University Overview

  • National diploma qualification
  • Captain of soccer team
  • Course of study national and international sales and marketing

Skills

  • Customer Service
  • Pipe sizing
  • Domestic plumbing
  • Drainage systems
  • Plumbing installations
  • System repair
  • Plumbing codes
  • Fixture repairs
  • Pipe assembly and threading
  • Domestic hot water systems
  • Backflow prevention
  • Sewage disposal systems

Languages

English
Proficient
C2
Shona
Proficient
C2

Additional Information

Additional Information

Hobbies:- loves playing and watching soccer and a born again Christian. Also loves reading a lot as well as watching documentary films.

Timeline

Assistant plumber
Above Board Plumbers
03.2021 - 04.2024
Secretary general
Iddah Bennett Foundation
03.2014 - 07.2018
Sales and marketing representative
Olivine Industries
04.1993 - 11.2014
Harare Polytechnic
Certificate from Plumbing
Red Cross of Zimbabwe
Certificate
Harare Polytechnic
Higher National Diploma from Sales and Marketing
Colin Zivanayi Muskwe