Colin Nelson
Dawlish,Devon
Summary
Industrious and enthusiastic Distribution Manager proven to consistently meet productivity, business and customer service objectives. Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Distribution Centre Manager
DPD UK
Exeter, Devon
2019.03 - Current
- Helped to reduce staff turnover rates by driving improvements in team culture, transparency and cohesion.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Assessed knowledge and skills gaps, creating opportunities to fuel improvement.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Monitored health and safety measures for guaranteed compliance.
- Streamlined processes to improve and optimise office operations.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Acted as point of contact for high-level queries and represented team at senior leadership meetings.
- Established clear budgets and cost controls strategies to meet objectives.
- Conducted periodic performance reviews for direct reports.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours, covering nights, weekends and bank holidays.
General Manager
DPD UK
Bridgwater, Somerset
2017.11 - 2018.03
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Tracked KPIs to drive profitability and target delivery.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Created and led successful business culture focused on performance.
- Put in place clear controls for financial administration and business management.
- Delivered business strategy to drive revenue and operational efficiencies.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Completed duties to deliver on targets with accuracy and efficiency.
- Analysed data and information to identify issues and create tailored solutions.
- Displayed energy and enthusiasm in fast-paced environment.
Depot Manager
UPS
Exeter, Devon
2016.07 - 2017.11
- Motivated managers and staff to continuously improve performance and better meet customer needs.
- Monitored and enforced health and safety protocols to maintain safe work environment.
- Led initiatives to meet and exceed key performance indicators (KPIs) for the depot.
- Liaised with customers and other departments to plan timely transportation of goods.
- Overhauled existing systems to increase accuracy, reducing costs and waste.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered high-quality results within budget and timeframe targets.
Depot Manager
UPS
Watford, Hertfordshire
2015.02 - 2016.07
- Directed daily operations to achieve maximum output and reduce costs.
- Encouraged team input to develop and innovate project operations and processes.
- Overhauled existing systems to increase accuracy, reducing costs and waste.
- Carried out day-to-day duties accurately and efficiently.
- Delivered high-quality results within budget and timeframe targets.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Improved efficiency and productivity by acquiring new skills.
- Generated Key Performance Indicator reporting to drive better performance.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
Education
Certified Lean Six Sigma Green Belt
IASSC
Exeter 2022.01 - 2022.07
Bachelor of Arts - Management and Leadership
Anglia Ruskin University
Cambridge 2011.02 - 2015.02
Transport Manager CPC (National/International)
Pearson CPC
London 2016.09 - 2016.09
Skills
- Financial management
- Key Performance Indicator monitoring
- Mentoring and coaching
- Employee management
- Leadership
- Communication skills
- Customer-focused
Affiliations
- Cycling
- Chess
- Spending time with family
Accomplishments
Quarterly Performance Challenge Winner
3rd in Performance Challenge in 2022
Peak Winner 2019/2021/2022
Timeline
Certified Lean Six Sigma Green Belt
IASSC
2022.01 - 2022.07
Distribution Centre Manager
DPD UK
2019.03 - Current
General Manager
DPD UK
2017.11 - 2018.03
Transport Manager CPC (National/International)
Pearson CPC
2016.09 - 2016.09
Depot Manager
UPS
2016.07 - 2017.11
Depot Manager
UPS
2015.02 - 2016.07
Bachelor of Arts - Management and Leadership
Anglia Ruskin University
2011.02 - 2015.02