Motivated by Financial Services with 44 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
45
45
years of professional experience
16
16
years of post-secondary education
Work history
Self Employed
Advisertime
Abbots Langley, Hertfordshire
01.2004 - Current
Write suitability reports for firms of Independent Financial Advisers.
Research Product and Investment Fund Information for Independent Financial Advisers.
Provide Compliance Services to Independent Financial Advisers and Insurance Brokers/Companies.
Review new business files for advisers within firms of Independent Financial Advisers.
Provide Training for firms of Independent Financial Advisers, both at product level and Compliance.
Assist with recruitment and training of new staff.
Create, supply and manage training for Independent Financial Advisers.
Create, supply and manage training for non sales staff at firms of Independent Financial Advisers, up to professional qualification levels.
Financial Advisor
Abacus
St. Helier, Jersey
05.2002 - 11.2003
Provided Financial Planning advice to Trustees and UK beneficiaries of Jersey and Guernsey Trusts.
Reviewed investment wrappers for suitability and optimised strategies.
Observed and acted on stock market trends and movements.
Performed thorough risk assessments to minimise investment issues.
Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
Achieved personal KPIs with diligent work and supported overall team objectives.
Maintained up-to-date knowledge of legislation and policy changes.
Analysed risk across client assets, maintaining investment security.
Assessed clients' financial requirements to devise bespoke investment plans.
Supported clients in setting clear financial goals with plans to achieve them.
Director, Financial Advisor
Professional Intermediary Services
Rickmansworth, Hertfordshire
08.1995 - 10.2002
Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.
Directed administration and optimisation of financial operations, payroll and accounting processes.
Recruited and managed senior staff with focus on delivering clear results.
Directed day-to-day work of 12 employees and motivated teams to exceed objectives.
Managed daily operations by overseeing financials, key performance indicators and employee performance.
Worked alongside firms of Chartered Accounts in the provision of financial advice to their clients.
Financial Advisor
Delta Financial Management
Borehamwood, Hertfordshire
11.1993 - 08.1995
Provided Financial advice to clients of a Chartered Accountant.
Reviewed investment wrappers for suitability and optimised strategies.
Negotiated with suppliers and lenders to achieve optimal client prices.
Performed thorough risk assessments to minimise investment issues.
Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
Maintained up-to-date knowledge of legislation and policy changes.
Analysed risk across client assets, maintaining investment security.
Built and carefully managed loyal, profitable client bases.
Translated financial jargon for complete client understanding.
Worked flexible hours, covering nights, weekends and bank holidays.
Sales Consultant
Norwich Union
Watford, Hertfordshire
06.1987 - 11.1993
Worked alongside a panel of Independent Financial Advisers, to promote investment and retirement planning products offered by Norwich Union, and how they may be appropriate for client needs.
Assist Financial Advisers in adapting to the onset of Compliance regimes in the UK.
Listened to customer problems, objections and concerns, offering tailored solutions.
Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
Sales consultant
Sun Life Assurance
Kinsgbury, London
06.1984 - 06.1987
Worked alongside a panel of Insurance Brokers, Building Societies and Intermediaries, promoting products developed by the Sun Life Group, to meet the needs of their customers.
Obtain leads from Building Society Managers, and sell endowment policies, or protection policies, directly to mortgage customers.
Clerical assistant
Sun Life Assurance
Watford, Hertfordshire
07.1979 - 06.1984
Education
NVQ Level 4 - Financial Planning
The Personal Finance Society
04.1997 - 05.2013
Skills
Customer interaction and engagement
Customer service
Customer communication
Service orientated
Team building
Leadership
Problem-solving
Affiliations
I am a keen Golfer and am Secretary of my golf club
Family is important to me
Accomplishments
I achieved the Diploma in Financial Services simply to demonstrate to my clients that I have the same ability as them.