Colin Challinor
Llangefni,Ynys Mon
Summary
Dedicated professional with expertise in trauma-informed support services within healthcare environments. Known for effective communication and ability to manage challenging situations while promoting diversity and inclusion. Committed to improving service delivery and providing compassionate support to individuals and families.
Overview
45
45
years of professional experience
6052
6052
years of post-secondary education
Work history
Support Worker
North Wales Housing
Bangor, Gwynedd
2025.06 - 2026.02
- Assisted in delivering person-centred trauma-informed support services in compliance with NWH standards.
- Supported residents with complex needs in accessing necessary services and facilitated community involvement opportunities.
- Provided emotional support and companionship to enhance well-being and monitored client progress to ensure effective care.
- Supported safe operations in homeless hostel by adhering to NWH policies and procedures.
- Aided residents with complex needs in accessing all necessary support services. Residents are aged from 16yrs-50yrs of age.
- 24hrs Permanent Night Contract.
- Encouraged social integration by facilitating hostel and community involvement opportunities.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Organised a residents walking group and Mental Health Site on Teams, along with a Mental Health Board.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Led group activity programmes to support independence and encourage community inclusion.
- Listened to clients' current struggles to signpost relevant support.
- Liaised with external and internal professionals to provide holistic
- support.
Support Time Recovery Worker
NHS BCUHB Community Mental Health Team
Bangor, Gwynedd
2020.02 - 2025.02
- Provide support and give time to allocated service users to promote their recovery, supporting them in their community.
- Work confidentially and independently with service users to positively promote social inclusion and active citizenship.
- Promoted independence and positive well-being when working with vulnerable adults.
- Attend regular training and supervision workshops for improved service user support.
- Build trust, positive and productive client relationships for graded exposure and enhanced social support.
- Delivered courses to groups and individually to service users over Microsoft Teams and in person. Topics included Anxiety Management /Life Skills, working with psychologists.
- Consult with multidisciplinary team of professionals to optimize treatment plans for complex cases and transported service users to hospital appointments.
- Keep detailed, accurate records for well-maintained care continuity between service user and care coordinator.
- Liaise with service users, families, and caregivers to develop balanced personal achievable goals, with the ability to be flexible in times of stressful situations.
- Monitor service user progress, escalating concerns for swift resolution, overseen by a duty manager.
- Respond proactively to changing circumstances for optimized service user care.
- Promote independence and positive well-being when working with vulnerable adults.
- Promote person centred care, mental, physical health, and well-being.
- Identify the early warning signs of relapsing mental health and alert the appropriate staff involved in their care.
- Ensure punctual pick-up and drop-off times of patients, providing a reliable service to service users and to the team.
Health and Safety Manager
Weatherwell Roofing Limited
Gaerwen, Anglesey
2016.02 - 2019.10
- Worked closely with Site Construction Directors and Managers, staff at all levels, safety/training groups, Health and Safety Inspectors and Environmental Health Specialists to ensure that workplace practices are safe and comply with legislation.
- Conducted Health & Safety investigations, including writing reports and following up on corrective action.
- Keeping up to date with health and safety legislation and understanding the implications this could have on company policy.
- Audited and maintain a clean and well-kept vehicle, conducting routine safety checks to ensure optimal performance on company transportation.
Transport Officer (Standards)
Conwy County Borough Council
Mochdre, Conwy
2014.03 - 2016.02
Police Constable
North Wales Police
Colwyn Bay, Conwy
1989.03 - 2013.11
- Diversity Trainer
- Traffic and Law Trainer and Personal Safety Trainer
- Traffic/Firearms Officer- Advanced Driver. Responsible for checks of patrol vehicle.
Armed Forces
Army
1981.01 - 1989.01
Education
NVQ Level 2 - NHS Wales Induction for Clinical Healthcare Support
Coleg Llandrillo
Rhos-on-Sea, Colwyn BayNebosh National General Certificate - Occupational Health and Safety
Coleg Llandrillo
Rhos-on-SeaCertificate of Higher Education - Professional Training and Development
Leeds Metropolitan University
Leeds, LDSNumeracy for Health Professionals - Healthcare / Mental Health
Coleg Llandrillo
Rhos-on-Sea, Colwyn BayArmed Forces Network Service Champion - Mental Health
NHS England
Sussex and Kent 2022.11 - 2022.11
Cerf Ed Level 4 - Healthcare
Coleg Llandrillo
Rhos-on-Sea, Colwyn BayNVQ Level 2 and 3 - Diploma in Clinical Healthcare Support in Wales
Argoed Cymru
Wales 2023.04 - 2024.06
Welsh Level 3 - Welsh
Coleg Llysfasi
Ruthin, Denbighshire /2005 - 2005.01
Skills
- Excellent written, verbal communication and listening skills
- Empathy and Compassion
- Ability to respect and accept value of different ideas and ways of working
- Confident in handling challenging situations in calm manner
- Strong in crisis and have ability to deal with stressful and difficult situations
- Flexible approach, Time management, Conflict resolution
- Act in respectful and fair way, sensitive to individual culture, religious beliefs and gender
- Communicate in straightforward way with service users
- Instructor trained in Diversity, Equality and Inclusion
- Able to work independently and organise own case load
- Confident in IT, including MS Office, GDPR
- Dependable, responsible for my own decision making by knowing my limitations by not crossing boundaries
- Safeguarding trained
- Multi-Agency Working with police, schools, hospitals, doctors,
- Trained in NHS and NWHA governance and GDPR
- Health and Safety trained (NEBOSH)
Hobbies and Interests
Supporting Wrexham Football Club, walking and charity fundraising.
Custom
- Full driving licence
- Traffic/Firearms Officer- Advanced Driver 11yrs. Certified by NWP.
Accomplishments
Police Constable, 03/1989 to 11/2013 - North Wales Police - Colwyn Bay, Conwy. Diversity Trainer, Traffic and Law Trainer and Personal Safety Trainer, Specialist Dog Instructor. Traffic/Firearms Officer- Advanced Driver. Police Family Liaison Officer
(2001 -2013). Awarded Runner Up by NWP Chief Constable for best Probationer over a two year period, Awarded Divisional Commendation.
Army 1980-1989. Exemplary, service record with the Army and Police.
Timeline
Support Worker
North Wales Housing
2025.06 - 2026.02
NVQ Level 2 and 3 - Diploma in Clinical Healthcare Support in Wales
Argoed Cymru
2023.04 - 2024.06
Armed Forces Network Service Champion - Mental Health
NHS England
2022.11 - 2022.11
Support Time Recovery Worker
NHS BCUHB Community Mental Health Team
2020.02 - 2025.02
Health and Safety Manager
Weatherwell Roofing Limited
2016.02 - 2019.10
Transport Officer (Standards)
Conwy County Borough Council
2014.03 - 2016.02
Police Constable
North Wales Police
1989.03 - 2013.11
Armed Forces
Army
1981.01 - 1989.01
NVQ Level 2 - NHS Wales Induction for Clinical Healthcare Support
Coleg Llandrillo
Nebosh National General Certificate - Occupational Health and Safety
Coleg Llandrillo
Certificate of Higher Education - Professional Training and Development
Leeds Metropolitan University
Numeracy for Health Professionals - Healthcare / Mental Health
Coleg Llandrillo
Cerf Ed Level 4 - Healthcare
Coleg Llandrillo
Welsh Level 3 - Welsh
Coleg Llysfasi
/2005 - 2005.01