Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
50
50
years of professional experience
4
4
years of post-secondary education
Work history
Business Development Executive
Guardian Insurance Brokers
Wigan
07.2018 - 03.2020
Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
Developed and implemented value-adding strategies to increase product and service profitability.
Prepared campaign budgets with robust data analysis.
Demonstrated product lines to large companies with polished presentation skills.
Forged partnerships to reach wider customer base.
Completed market research to map key segments and expand customer base.
Business Development Executive
Bridge Insurance Brokers
Manchester, Greater Manchester
05.2015 - 07.2018
Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
Developed and implemented value-adding strategies to increase product and service profitability.
Prepared campaign budgets with robust data analysis.
Demonstrated product lines to large companies with polished presentation skills.
Forged partnerships to reach wider customer base.
Completed market research to map key segments and expand customer base.
Business Development Executive
JLT Insurance Brokers
Manchester, Manchester
02.2014 - 04.2015
Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
Developed and implemented value-adding strategies to increase product and service profitability.
Prepared campaign budgets with robust data analysis.
Demonstrated product lines to large companies with polished presentation skills.
Forged partnerships to reach wider customer base.
Completed market research to map key segments and expand customer base.
Business Development Executive
Bollinton Insurance Brokers
Altrincham, Trafford
02.2008 - 03.2014
Assistant Store Manager
Burton Menswear
Manchester, Manchester
01.1995 - 03.2008
Mentored team on effective upselling and cross-selling techniques, increasing profits by [Number]%.
Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion and safety of others.
Promoted and supported strong relationships with local community organisations, building store profile.
Increased store sales by [Number]%, year-on-year, exceeding KPI targets.
Monitored stock levels and wrote timely order supply requests to replenish merchandise.
Set SMART goals for store team, developing staff abilities and increasing sales performance.
Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
Acted as liaison between staff and management to maintain two-way communications that improved store performance.
Led regular staff performance reviews to provide guidance and support for individual development.
Understood what drives overall business success and prioritised and delivered quality results.
Engineer
Smith & Robinson Engineering.
Manchester, Manchester
08.1970 - 06.1995
Education
GCSEs - History, English, Geography, Science & Art
Alfred Turner Secondary Modern
Manchester
09.1966 - 08.1970
Skills
Database management
Sales strategies
Sales pipeline management
Employee management
Mentoring and coaching
Excellent listening skills
Languages
English
Beginner
Timeline
Business Development Executive
Guardian Insurance Brokers
07.2018 - 03.2020
Business Development Executive
Bridge Insurance Brokers
05.2015 - 07.2018
Business Development Executive
JLT Insurance Brokers
02.2014 - 04.2015
Business Development Executive
Bollinton Insurance Brokers
02.2008 - 03.2014
Assistant Store Manager
Burton Menswear
01.1995 - 03.2008
Engineer
Smith & Robinson Engineering.
08.1970 - 06.1995
GCSEs - History, English, Geography, Science & Art
Associate Vice President - Corporate Insurance at Tata Motors Insurance Broking and Advisory Services Ltd.Associate Vice President - Corporate Insurance at Tata Motors Insurance Broking and Advisory Services Ltd.