Colin Barnard

• Performed vehicle safety checks, identified issues and arranged prompt repair to minimise delivery disruptions.
• Maintained ongoing communication with clients, promptly advising changes in schedule and delivery times to ensure satisfaction.
• Evaluated driving routes, identifying limitations and suggesting adjustments that boosted delivery efficiency.
• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
• Reported delivery goods and document errors to management, enabling prompt resolution.
• Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
• Utilised hand-held devices to capture, document and communicate proof of delivery.
• Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
• Updated routes based on real-time weather and road conditions, decreasing delivery times to meet deadlines.
• Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
• Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
• Completed and submitted daily operations logs and paperwork for well-maintained delivery records.
• Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
• Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

I have experience in the cycle trade and have done since I was 16 when I initially started working in a cycle shop in Cambridge, I have therefore got a strong knowledge of the various bikes in Cambridge and the needs of the customer which would support me in the role of Assistant Manager as I would understand the needs of the customer base, whilst supporting the staff from the stance of having worked in Rutland Cycling alongside the Giant Store since 2019. My main work experience is formed from working in areas where I have been customer based and therefore have built up a strong skill set to work with customers on the phones and in person which I feel would be a good transferable skill set to then managing staff, as well as having owned my own business where I supported a silent business partner with the daily managing of the company and stock requirements.

Main responsibilities included organising drops, accessing the warehouse to form delivery rounds, taking orders from clients. As well as delivering parts on multi-drop rounds.

I have been a self-employed cycle mechanic whereby I ran my own business. As part of this I organised my own work and managed my workload of repairs, new builds and various other tasks around the unit. The business had been running successfully however winter is a quiet period of time and with a new baby on the way I had to return to a more sustainable income.

Main responsibilities included organising drops, accessing the warehouse to form delivery rounds, taking orders from clients. As well as delivering parts on a multi-drop round.

Main duties involved maintaining stock in the shop and organising dot.com deliveries. During this job I also started to train to work within security.

Providing carer support for the elderly within their homes, as well as people with disabilities who required support to remain independent.

Cycle Mechanic repairing push bikes and working within the shop floor selling bikes.

Cycle Mechanic supplying service of push bikes and building new bikes. Trained stereo fitter for cars and ordering car parts for customers.