Colette Van Zyl
Salisbury,Wiltshire
Summary
Energetic student with balanced background in sports and extra-curricular activities. Diligent about preparing for examinations, competitions and assignments. Reliable and responsible with good communication and relationship-building abilities. Quick learner with academic abilities and technical knowledge to succeed in different roles. Ready to expand horizons with additional knowledge and abilities gained from training and experience. Always ready to help others and use abilities to support team goals.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
6
6
years of professional experience
Work history
Retail assistant
Primark
Salisbury, Wiltshire
10.2023 - Current
- Followed company procedures and guidelines for smooth retail operations.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Assisted customers in locating specific items to boost satisfaction.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Student
Wiltshire college and university centre
Salisbury, Wiltshire
09.2023 - Current
- Researched topics outside of class to learn additional information and ask more knowledgeable questions.
- Volunteered for community outreach programs, making positive impact beyond campus.
- Attended workshops and training sessions, enhancing practical skills relevant to coursework.
- Collaborated with classmates on group projects to achieve shared academic goals.
- Generated written materials with meticulous attention to grammar and spelling.
- Communicated with teachers to obtain feedback, applying it to future projects.
Student
Avon Valley Academy
salisbury , Wiltshire
09.2018 - 06.2023
- Studied different subjects by completing extra-curricular activities and courses.
- Attended field trips centred on course topics, expanding horizons and knowledge.
- Completed in-depth research into course topics to better understand material.
- Used instructor office hours to obtain extra help for questions and test preparation.
- Prepared for examinations by studying course material with fellow students.
Education
GCSEs -
Avon valley Academy
Salisbury, WIL 05.2023 - 06.2023
NCFE level 2 extended certificate - travel and tourism
Wiltshire college, Salisbury
Wiltshire Skills
- Teamwork skills
- Confidentiality and discretion
- Compassionate care
- Maths abilities
- Fast learner
- Positive attitude
- Calm under pressure
- Vigilant and alert
- Highly responsible and reliable
- Retail merchandising expertise
- Outstanding customer service
- Accurate money handling
- Efficient multitasker
- Confident communicator
- Outgoing and enthusiastic
- Superb time management
Timeline
Retail assistant
Primark
10.2023 - Current
Student
Wiltshire college and university centre
09.2023 - Current
GCSEs -
Avon valley Academy
05.2023 - 06.2023
Student
Avon Valley Academy
09.2018 - 06.2023
NCFE level 2 extended certificate - travel and tourism
Wiltshire college, Salisbury
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