Cole Harding
Amersham,Buckinghamshire
Summary
A motivated and articulate professional with a strong 15 year
career as an operations manager in Logistics. A people person and excellent man manager with strong interpersonal skills and a growth
mindset.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work history
Chief Compliance Officer
Distribution Resourcing Services Ltd
High Wycombe, Buckinghamshire
2024.05 - Current
- Manage retail contracts with Dreams Beds, DFS & John Lewis
- Responsible for company recruitment
- In charge of property damage reconciliation
- Planned and hosted team training and compliance meetings
- Staff Disciplinary and appraisals
- Strategic Planning
- Health & safety compliance
- Social media and website marketing
Chief operations officer
Harding's Logistics Ltd
Amersham, Buckinghamshire
2011.11 - 2024.04
- Owned and operated a two man home delivery company.
- Onboarded clients such as DFS, Dreams Beds, John Lewis, Furniture Village, ScS, William Stobart's & Rhenus Logistics
- Ran a fleet of 10, 3.5t Luton Vans
- Managed all aspects of the business from recruitment and admin to team training and contract negotiations.
- Consistently remained top ranking contractor
- Reviewed and optimized operational processes, employing best practices to achieve excellence in service delivery.
- Recruited top-performing staff to drive organizational growth.
- Maintained excellent reputation based on ethos of reliability, efficiency and exceptional customer service.
- Led team by example to align objectives with overall
- organizational strategy.
Delivery driver
Dreams Beds
High Wycombe, Buckinghamshire
2007.08 - 2010.02
- Delivered Dreams products to customers homes
- Assembled new products and removed old for recycling
- Provided exceptional customer service to all Dreams customers
- Dreams youngest ever lead driver
Education
GNVQ - Business Studies
Amersham & Wycombe College
Amersham, Buckinghamshire 2004.09 - 2006.06
Skills
- Strategic planning
- Customer service
- Recruitment
- Client management
- Marketing
- Policy development
- Process improvement
- Compliance training development
- Project management
- Driving accountability
- Implementing policy and procedure
Affiliations
- Endurance Events
- Running
Timeline
Chief Compliance Officer
Distribution Resourcing Services Ltd
2024.05 - Current
Chief operations officer
Harding's Logistics Ltd
2011.11 - 2024.04
Delivery driver
Dreams Beds
2007.08 - 2010.02
GNVQ - Business Studies
Amersham & Wycombe College
2004.09 - 2006.06