Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Colby Scattergood

Rubery, Bimringham,England

Summary

Dynamic professional with expertise in team leadership and customer service, demonstrating exceptional attention to detail and organisation. Known for excellent communication skills and adaptability. Energetic by nature, seeks solutions to problems and applies extensive analytical knowledge to findings. Capable of working both in a team or independently to complete tasks to the highest possible standard.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work history

Head of compliance - Previously Accountancy Clerk

Claim back LTD
Birmingham
02.2023 - 04.2025

Head of compliance (01/2024 - current)

  • Ensuring a high level of compliance is met to adhere to HMRC's ever changing compliance regulations.
  • Oversee and recorded all employee absences, including annual leave, sickness and grievances.
  • Running reports and assisting the sales team with any issues they encounter, ranging from compliance and financial guidance to complaints.
  • Completed onboarding and training for all new employees, including Health and safety and company policies.

Accountancy clerk (02/2023 - 12/2023)

  • Creating and filing tax returns for clients.
  • Liaising with HMRC on clients behalf.
  • Updating reports on Excel to keep track of ongoing transactions.


Recruitment coordinator

Firstsource solutions UK LTD
Birmingham
02.2021 - 02.2023
  • Recruiting for multiple campaigns such as Sky, Giffgaff, Eon and many more.
  • Conducting interviews with candidates.
  • Working with candidates to ensure they have all legal documentation to start their new role.
  • Running vetting checks on candidates including financial and criminal background checks.

Customer service advisor

Rug Couture LTD
01.2020 - 02.2021
  • Administrative roles including answering calls, live chats and emails.
  • Creating invoices for clients.
  • Managing logistics for products going out to clients.
  • Maintaining communication and a great relationship with clients and other manufacturers.

Retail Assistant manager

Mountain warehouse
01.2016 - 01.2020
  • Oversaw daily operations, ensuring smooth running of the retail floor.
  • Handled cash transactions accurately, maintaining financial integrity of the store.
  • Organised staff schedules to ensure optimal coverage during peak times.
  • Assisted in recruiting, hiring and onboarding store staff as well as staff training.

Education

King Edward VI Balaam wood Academy
09.2011 - 05.2016

Bournville college
09.2016 - 05.2018

Skills

  • Team leadership
  • Attention to detail and organisation
  • Mutable
  • GDPR knowledge
  • Training and mentoring
  • Customer Service
  • Business administration
  • Conflict Resolution

References

References available upon request.

Timeline

Head of compliance - Previously Accountancy Clerk

Claim back LTD
02.2023 - 04.2025

Recruitment coordinator

Firstsource solutions UK LTD
02.2021 - 02.2023

Customer service advisor

Rug Couture LTD
01.2020 - 02.2021

Bournville college
09.2016 - 05.2018

Retail Assistant manager

Mountain warehouse
01.2016 - 01.2020

King Edward VI Balaam wood Academy
09.2011 - 05.2016
Colby Scattergood