Adetoro Coker
Stourbridge,United Kingdom
Summary
Dynamic and detail-oriented Administrative Professional with hands-on experience supporting office operations and enhancing organizational efficiency. Skilled in managing day-to-day administrative tasks, maintaining accurate records, coordinating schedules, and streamlining internal processes. Known for strong communication, problem-solving, and multitasking abilities, with a commitment to delivering high-quality service and supporting team success. Adept at adapting to fast-paced environments and ensuring smooth workflow through proactive planning and collaboration. Dedicated to contributing to operational excellence and organizational growth through reliable administrative support.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Care assistant
Country Count Care
Halesowen, Dudley
10.2024 - Current
- Provided daily care and support for up to 20 residents, effectively managing schedules and routines—demonstrated strong time management and organizational skills.
- Delivered emotional and social support through daily interactions, enhancing interpersonal and conflict resolution abilities.
- Coordinated three meal shifts per day, collaborating with multidisciplinary teams to ensure efficient service—showcased teamwork and clear communication.
- Maintained 100% accurate and up-to-date care records, reflecting strong attention to detail, data handling, and confidential documentation practices.
- Built rapport with over 40 individuals, strengthening customer service and professional communication skills—well-suited for receptionist and HR support roles.
- Adhered to care protocols and efficiently reported updates, contributing to policy compliance, team coordination, and operational workflow.
Care assistant
Newbury Manor Nursing/Care Home
Oldbury, Sandwell
12.2022 - 03.2025
- Maintained hygiene and cleanliness in patient environments across 28 residents (50% of the care home’s 56 residents), ensuring consistent adherence to high hygiene standards and infection control protocols.
- Delivered personalised care to 28 individuals on a rotating basis, preserving dignity and self-esteem—key attributes aligned with employee wellbeing and inclusive HR practices.
- Observed and reported changes in the condition or behaviour of all assigned residents, contributing to timely interventions and showcasing strong communication and documentation skills.
- Upheld 100% compliance with confidentiality and data protection policies, reflecting a solid understanding of professional standards relevant to administrative and HR roles.
- Safely repositioned and transferred up to 10 patients per shift using approved handling techniques, demonstrating commitment to safety procedures and accurate recordkeeping.
Administrative Officer
Cedarwoods Unique Trust
Lagos, Nigeria
11.2015 - 06.2022
- Managed schedules, files, and supplies for 30+ employees
- Met 97% of deadlines consistently
- Completed tasks with 99% accuracy, ensuring handling of sensitive information
- Handled 115+ emails daily, demonstrating strong verbal and written communication skills
- Leveraged 15+ years of experience with Microsoft Office Suite and databases
- Processed over 2,000 entries monthly with 98% accuracy
- Resolved 90% of issues on first attempt, improving operational efficiency
- Scheduled 350+ monthly appointments, achieving 95% satisfaction rate
- Used targeted questions to improve customer satisfaction scores by 25%.
Teaching Assistant
National Youth Service Corps (Nigeria)
Lagos, Nigeria
11.2014 - 11.2015
- Evaluated 50+ students, resulting in 15% improvement in performance
- Maintained accurate records for 50+ learners
- Developed materials and lesson plans for 10+ subjects, enhancing learning experience.
Education
Master of Science - International Business
Ulster University
01.2022 - 04.2024
Master of Science - Business Administration
Babcock University
Birmingham 01.2015 - 04.2017
Bachelor of Science - Business Administration
Joseph Ayo Babalola University
Osun State 01.2010 - 04.2014
Skills
- Time Management
- Attention to Detail
- Communication
- Computer Proficiency
- Sage Software
- Data Entry
- Multitasking
- Filing and Record Keeping
- Adaptability
Certification
CIPD HR Level 3 Qualification (in view)
HOBBIES & INTERESTS
- Bargain Shopping
- DIY Projects
- Photography
Timeline
Care assistant
Country Count Care
10.2024 - Current
Care assistant
Newbury Manor Nursing/Care Home
12.2022 - 03.2025
Master of Science - International Business
Ulster University
01.2022 - 04.2024
Administrative Officer
Cedarwoods Unique Trust
11.2015 - 06.2022
Master of Science - Business Administration
Babcock University
01.2015 - 04.2017
Teaching Assistant
National Youth Service Corps (Nigeria)
11.2014 - 11.2015
Bachelor of Science - Business Administration
Joseph Ayo Babalola University
01.2010 - 04.2014
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