Codi Walker-hives
Northampton
Summary
Driven and innovative Hairstylist with a proven track record of enhancing client satisfaction and retention through expert hair maintenance and outstanding client consultations. At Self Employed, I leveraged my skills in colour corrections and relationship building to develop a loyal client base, increasing revenue through strategic marketing and high-quality service. Demonstrates strong leadership and advanced communication, ensuring clients' needs are met with precision and creativity.
I am a dedicated and detail-oriented cleaner I take pride in maintaining high standards of cleanliness and hygiene, ensuring that spaces are welcoming and safe. With strong time-management skills and a positive attitude, I approach every task with efficiency and a focus on delivering excellent results.
Overview
9
9
years of professional experience
Work History
Hairstyist
Self Employed
06.2015 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Distributed business cards outside of salon to generate new business.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Demonstrated thorough knowledge of all salon products and services.
- Developed creative techniques to provide clients with latest hairstyles.
- Offered professional cuts, color services and extensions to salon customers.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased revenue through effective customer service and inventory management.
Education
Nvq Level 2 Hairdressing And Barbering - Hairdressing And Barbering
Aston Hairdressing College
Northampton06.2017
Thomas Becket Catholic School
Northampton05.2015
Skills
- Scalp treatments
- Outstanding client retention
- Business Management
- Networking expertise
- Customer Consultation
- Trend expert
- Customer Buying Habits
- Relationship building and management
- Schedule Management
- Appointment Coordination
- Marketing familiarity
- Hair maintenance expert
- Highlights and lowlights
- Customer Education
- Colour Corrections
- Quick Learner
- Detail-orientated
- Men and women haircuts
- Strong leader
- Industry Trend Analysis
- Styling Tools
- Sanitation Practices
- Client consultation
- Endurance
- Continuing education
- Hair extensions
- Sales expertise
- Knowledge of color space theory
- Appointment Scheduling
- Cuts for women
- Highly motivated self-starter
- Social Media Promotion
- Photoshoot hairstyling
- Colour principles
- Advanced communication skills
- Cleanliness and hygiene
Timeline
Hairstyist
Self Employed
06.2015 - Current
Nvq Level 2 Hairdressing And Barbering - Hairdressing And Barbering
Aston Hairdressing College
Thomas Becket Catholic School
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