Coddy Danso

• Used pricing tools to offer best solutions for high value business clients.
• Utilised CRM software efficiently for better customer management.
• Established strong relationships with customers for improved retention rates.
• Effectively communicated with suppliers to tender bespoke rates and contracts.
• Applied data entry and analysis to accurately complete contracts using excel, word and Docusign.
• worked with inbound and outbound leads to acquisition prospects and revisit renewal customers.

• Consulted businesses on gas and electricity contracts in the non-domestic sector.
• Managed client accounts and tailored supplier options to customer needs.
• Utilised platforms such as Salesforce, Natterbox, and Docusign.
• Scheduled meetings, handled telecommunications, and maintained CRM data.
• Delivered presentations to suggest improvements and lead training.

Achievements:
- Promoted to Account Manager for consistent performance.
- Recognised as a mentor and key team contributor.

• Produced ceramics for clients including Rolls Royce and the Ministry of Defence.
• Worked to strict deadlines and upheld confidentiality standards.
• Demonstrated precision and problem-solving under pressure.

• Boosted efficiency with regular maintenance of equipment.

Achievements:
- Received positive client feedback on personally engineered ceramics.
- Promoted to oversee ceramic formula creation and mixing processes.

• Represented charity brands through door-to-door outreach.
• Led a team of 4 in the field, tracking progress across allocated postcodes.
• Conducted training sessions and public speaking events.
• Delivered presentations aligning with company values.

• Represented the company at trade shows, resulting in greater exposure of products and services.

Achievements:
- Secured 14 pledges in one day (average was 3–5).
- Managed and coached a personal team to improve pitch delivery.
- Awarded 'Star of the Month' for performance and team development.