Coby Robinson-Smith
Sheffield,United Kingdom
Summary
Strong background in psychology with expertise in data analysis and research skills. Experience in customer insight teams, collaborating with focus groups and other research tasks also providing a solid foundation in data handling and administrative tasks. Proficient in Microsoft Excel, PowerPoint, and Word, with the ability to produce and comprehend high-level reports. Demonstrated independence and teamwork capabilities in previous roles.
Overview
3
3
years of professional experience
Work history
Customer Insight
Sheffield Hallam University
Sheffield, South Yorkshire
2025.01 - 2025.04
- Ran customer insight programmes and provided reports detailing survey outcomes for improved planning.
- Leveraged customer insight data to enhance marketing initiatives.
- Ran 2 focus groups part of a team in to gather customer insight and inform decisions.
- Participated in planning and weekly meetings
- Administrative work, handling and gathering secondary and primary.
Warehouse Operative
Alliance Healthcare
Nuneaton, Warwickshire
2022.01 - 2022.05
- Involved in regular stocktakes to ensure accurate inventory control.
- Ensured safe transportation by properly securing packages on pallets.
- Worked seamlessly within a team to meet critical deadlines for package dispatches.
Education
GCSEs -
Higham lane School
Nuneaton /2015 - /2020
A-Levels - Sociology
King Edward VI College
Nuneaton /2020 - /2022
A-Levels - Business
King Edward VI College
Nuneaton /2020 - /2022
A-Levels - Media Studies
King Edward VI Collefe
Nuneaton /2020 - /2022
Bachelor of Science - Psychology
Sheffield Hallam University
Sheffield 2023.09 -
Skills
- Customer insight knowledge
- Ethics in psychology understanding
- Understanding human behaviour
- Multicultural sensitivity
- Patience and diplomacy
- Process improvement initiative
- Skill with Excel, PowerPoint etc
- Research skills
- Data inputting
Timeline
Customer Insight
Sheffield Hallam University
2025.01 - 2025.04
Bachelor of Science - Psychology
Sheffield Hallam University
2023.09 -
Warehouse Operative
Alliance Healthcare
2022.01 - 2022.05
GCSEs -
Higham lane School
/2015 - /2020
A-Levels - Sociology
King Edward VI College
/2020 - /2022
A-Levels - Business
King Edward VI College
/2020 - /2022
A-Levels - Media Studies
King Edward VI Collefe
/2020 - /2022