Clyde Palangdao
Bristol
Summary
Accomplished professional with extensive expertise in regulatory compliance, leadership, and quality control. Demonstrates exceptional multitasking abilities and resilience under pressure, ensuring efficient KPI tracking and stock control. Proven track record in staff development and scheduling, driving team performance and operational excellence. Committed to leveraging skills for continued growth in a dynamic environment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Supervisor
Five Guys
Bristol
2021.05 - 2021.10
- Coordinated with other supervisors to maintain consistency across shifts.
- Assisted in the recruitment process for hiring quality staff members.
- Encouraged open dialogue amongst team members and promoting an inclusive work environment.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Facilitated monthly training sessions for enhanced staff performance.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Assistant manager of operations
Five Guys
Bristol
2021.10 - Current
- Oversaw day-to-day operations, ensuring high standards of customer service delivery through a fair but firm mindset.
- Assumed responsibility during General manager's absence, ensuring smooth functioning of all operations.
- Fostered a positive work environment through empathetic leadership and one-to-one monthly check ups on individuals to understand their needs and how to better align themselves with company values.
- Coordinated staff schedules through software's such as Mapal and currently Five Guys People to optimise manpower utilisation during peak trading hours.
- Oversaw inventory management, optimising stock levels and tracking KPI's keeping monthly GP within the theoretical value of 0.5%
- Monitored health and safety and food safety measures for guaranteed compliance resulting in a 97% pass rate for food audits and 5 star reviews from Environmental Health Officers.
Education
Bachelor of Science - Biomedical Sciences
University of West England
Bristol 2018.09 - 2021.06
Skills
- Regulatory compliance knowledge
- Leadership competence
- Multitasking prowess
- Quality Control
- KPI tracking
- Staff development and scheduling
- Stock control
- Resilience under pressure
Certification
- Food Safety Level 2
- Health and Safety Level 2
- Fire Marshal Training
- First Aid Trained
Languages
English
Fluent
Filipino
Upper intermediate
Affiliations
- Brazilian Jiu-Jitsu
- Futures Market Day Trading
Timeline
Assistant manager of operations
Five Guys
2021.10 - Current
Supervisor
Five Guys
2021.05 - 2021.10
Bachelor of Science - Biomedical Sciences
University of West England
2018.09 - 2021.06