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Retail Assistant with over 4 years of experience in enhancing customer satisfaction and operational efficiency through exceptional communication and organisational skills. Demonstrates a strong ability to collaborate effectively with teams, driving sales and improving service delivery.

I am a committed, friendly, and hardworking trading assistant with a passion of always providing excellent customer service in my current role. A positive and devoted individual, who always strives to achieve the highest standard possible, at any given task. I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customers, complaints and solve problematic situations as and when they arise. I have a record of getting promoted for exceeding my sales targets . I have experience of working in a restaurant as a Catering Assistant with an excellent track-record in working in the food industry. I am a friendly individual with a great passion for food and enjoy socializing with people. While working for Travelodge as a receptionist, I rendered excellent customer service with my great communication, managerial and leadership skills, combined with my relevant work experience that considers me as a real asset to any organization that I work for.

A highly skilled professional with extensive expertise in computer literacy, Microsoft packages, and Adobe Creative Suite. Demonstrates excellent people skills and cultural awareness, complemented by a strong foundation in customer service and relations. Proficient in technical analysis, market trends identification, and product knowledge, with practical experience in building PCs. Adept at planning and organising, time-management capabilities, and merchandising and display management. Committed to leveraging skills in sales and product training to drive business success while continuously enhancing customer satisfaction.

I am a focused trading assistant with experience maintaining plentiful stock levels to meet customer demand and maximise store profits. Organised with excellent planning abilities for good task prioritisation. Collaborative team player supporting excellent department productivity.
Hardworking Trading Assistant with experience in stock planning and coordination. Proactive and focused for diligent category reviews and analyses. Maintains orderly, accurate documentation for reliable monitoring and reference.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

A recent school leaver with an enthusiasm and passion for exploring pathways to teaching. I enjoy collaborating for achieving goals and outcomes, as a musician, band member and songwriter, I'm familiar with working on common goals and problem solving to reach the optimum team performance. Also with a background of musical theatre and performing arts, i've developed mentoring skills with young people that I've been able to use both inside and outside of school settings.





Currently, I am pursuing my bachelor's degree in business administration on my 6th semester. For my final bachelor project, I am investigating the internationalization strategies of Danish companies, focusing on a case study involving Lastobject, in collaboration with my partner. Afterwards I will start on my master's degree in Finance and International Business.

In describing myself, I would highlight that I am open-minded, courageous, and analytical in my approach to problem-solving. I take ownership of tasks that I undertake or am assigned. In my current position as a trading assistant, I am accustomed to a fast-paced environment requiring quick execution, while also recognizing the importance of precision and accuracy.

Cloud MCAVOY

Summary

Overview

Work History

Trading assistant

Sales assistant

Deli Assistant

Cashier

Bakery Assistant

Education

Bachelor of Science - Marine Biology, Environmental Science

Scottish Highers - Chemistry, Forensic Science, Human Biology, Experimental procedures, Medical terms, Pharmacology

NCEA Level 2 - Biology, Chemistry, Maths, English, Geography, Sculpture

Skills

Timeline

Trading assistant

Sales assistant

Cashier

Bakery Assistant

Deli Assistant

Bachelor of Science - Marine Biology, Environmental Science

Scottish Highers - Chemistry, Forensic Science, Human Biology, Experimental procedures, Medical terms, Pharmacology

NCEA Level 2 - Biology, Chemistry, Maths, English, Geography, Sculpture

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