CLITT REJI SONY
Southampton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Skilled in creating and implementing processes to improve patient care and cultivate support teams.
Overview
6
6
years of professional experience
Work History
Health Care Assistant
University Hospital Southampton
11.2024 - Current
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Observed patient skin conditions and reported findings to registered nurse.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Monitoring and recording patients conditions by taking Temperature, pulse, oxygen and respirations.
- Adaptable and proficient in doing Cannulation and venipuncture.
Kitchen Team Member
Leon
04.2024 - 11.2024
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Passador
Fazenda
07.2023 - 10.2023
- Processed orders and sent to kitchen employees for preparation.
- Listened to and understood concerns and issues raised by food line members and guests.
- Delivered meats to guests as per their specific cooking preferences.
Kitchen Team Member
Leon
01.2023 - 04.2023
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Clinic Assistant
Unity Medical Care Solutions
03.2022 - 12.2022
- Prepared examination rooms at start of shift and executed quick turnovers between appointments.
- Helped front desk staff register and process patients.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Scheduled and confirmed patient appointments.
- Monitored patient comfort and safety during dental procedures.
Operations Manager
Catholic Syrian Bank
03.2021 - 02.2022
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction.
- Responsibility for managing retail branch operations by contributing services to CASA account customers, corporate customers, direct walk in customers.
Customer Service Officer
Axis Bank
10.2019 - 12.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
Education
Master of Science -
Roehampton University
Roehampton, United Kingdom05-2024
MBA - HR And Finance
Anna University
Tamil Nadu, India04-2019
Bachelor of Science - Commerce
Calicut University
Kerala, India04-2017
Skills
- Vital signs monitoring
- Patient evaluations
- Cannulation and venipuncture
- Patient hygiene management
- Chairside Support
- Confidentiality and data protection
- Relationship building
- Multitasking
- Active listening
Timeline
Health Care Assistant
University Hospital Southampton
11.2024 - Current
Kitchen Team Member
Leon
04.2024 - 11.2024
Passador
Fazenda
07.2023 - 10.2023
Kitchen Team Member
Leon
01.2023 - 04.2023
Clinic Assistant
Unity Medical Care Solutions
03.2022 - 12.2022
Operations Manager
Catholic Syrian Bank
03.2021 - 02.2022
Customer Service Officer
Axis Bank
10.2019 - 12.2020
Master of Science -
Roehampton University
MBA - HR And Finance
Anna University
Bachelor of Science - Commerce
Calicut University
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