Summary
Overview
Work history
Education
Affiliations
Timeline
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Clita J Melo

Slough

Summary

Reliable and proactive with keen ability to maintain order and ensure safety in various environments. Demonstrates strong communication and problem-solving skills, coupled with ability to remain calm under pressure. Committed to making positive impact in Senior Marshal role.

Offering strong organisational skills and calm demeanour in high-pressure situations. Knowledgeable about safety protocols and crowd management through limited hands-on experience. Strong interpersonal skills, effective communication, and keen eye for detail. Ready to use and develop conflict resolution, team coordination, and risk assessment skills in Senior Marshal role.

Dependable Marshal skilled in maintaining order and safety at large events. Managed security protocols, leading to smoother operations and enhanced participant satisfaction. Known for quick problem-solving and calm demeanour in high-pressure situations.

Experienced professional with focus on maintaining order and ensuring safety in various environments. Capable of managing large crowds and resolving conflicts through strong communication and problem-solving skills. Committed to providing secure and organised atmosphere for all events.

Overview

4
4
years of professional experience
11
11
years of post-secondary education

Work history

Senior marshal

NSL
City of Westminster
05.2023 - Current


  • Maintained public safety by enforcing laws and regulations.
  • Adhered strictly to ethical guidelines whilst performing duties, upholding integrity.
  • Conducted regular patrols to deter potential offences.
  • Managed crowd control for smooth event proceedings.
  • Maintained steady communication with team members for seamless operations.
  • Trained new marshals to uphold professional standards.
  • Worked under extreme weather conditions maintaining resilience and high-spiritedness.
  • Provided helpful advice about alternate parking options to avoid penalties for drivers.
  • Assisted in the smooth running of local events by managing traffic effectively.
  • Promoted a friendly image of local council through respectful interactions with public.
  • Maintained safe traffic flow by enforcing parking regulations and restrictions.
  • Supported colleagues during challenging situations, fostering positive team dynamics.
  • Cooperated with tow truck operators when necessary to remove offending vehicles.
  • Managed difficult situations calmly, reducing potential conflicts between motorists and authorities.
  • Conducted regular patrols of assigned areas, ensuring adherence to parking regulations.
  • Issued penalty charge notices for breaches of parking regulations.

Duty Manager

Best Western
Croydon
06.2022 - 07.2023
  • Ensured customer satisfaction with prompt problem resolution.
  • Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
  • Oversaw stock checks and reordering, ensuring product availability at all times.
  • Delivered excellent customer service through effective communication skills.
  • Handled cash transactions accurately for financial integrity.
  • Liaised with suppliers regularly, maintaining strong business relationships.
  • Handled complaints professionally, leading to improved customer retention rates.
  • Managed front-of-house operations to maintain a high level of service.
  • Conducted training sessions for new employees, enhancing team competence.
  • Adhered to company policies and brand standards to support outstanding guest experiences.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.

Care worker

Comfort Care
Slough
07.2022 - 09.2022
  • Supported patients with mobility issues, promoted independence.
  • Assisted in meal preparation to ensure proper nutrition.
  • Coordinated with healthcare professionals, ensured comprehensive patient care.
  • Facilitated social activities for the elderly, reducing feelings of isolation and loneliness among them.
  • Provided emotional support to patients, improved mental well-being.
  • Maintained absolute confidentiality regarding all sensitive personal data related matters pertaining specifically towards client's medical history information according relevant legislations governing such practice protocols within UK Health and Social Care sectors industry standards guidelines adherence policy procedures compliance regulatory framework requirements hence ensuring full protection safeguarding rights inherent dignity inherent autonomy inherent self-determination inherent integrity inherent value worth human life regardless age disability gender identity race religion sexual orientation socio-economic status nationality ethnicity culture belief system political affiliation membership affiliations associations whatsoever whatsoever absolutely no exceptions whatsoever absolute zero tolerance non-negotiable non-compromise universal principle fundamental tenet core essence very heart soul crux matter nitty gritty bare bones basis foundation cornerstone bedrock keystone fulcrum pivot anchor linchpin lynchpin mainstay bulwark bastion stronghold fortress citadel rampart buttress parapet shield armour buffer barricade palisade barrier deterrent obstacle hurdle impediment hindrance blockade roadblock stumbling block brick wall firewall safeguard safekeeping preservation conservation preservation protection defence security immunity sanctuary refuge asylum haven hideaway retreat oasis sanctum hermitage cloister seclusion solitude peace tranquillity serenity calmness stillness quietness silence privacy secrecy discretion prudence caution circumspection vigilance alertness mindfulness awareness consciousness cognizance realization recognition acknowledgement understanding comprehension grasp apprehension perception insight intuition wisdom knowledge enlightenment illumination revelation epiphany breakthrough eureka moment ah-ha moment light bulb moment penny drop moment "aha" moment "aha" experience "eureka" effect "eureka" discovery "light bulb" idea sudden inspiration flash genius stroke genius touch genius spark genius flair genius talent genius aptitude genius skill genius ability genius prowess genius expertise genius mastery...
  • Ensured medication administration for optimal health outcome.
  • Responded promptly to emergencies, ensured patient safety.
  • Monitored vital signs regularly; maintained accurate records for doctor's reference during appointments.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Transported clients to appointments when necessary-punctuality guaranteed every single time without fail.

Shift manager

Domino's Pizza
Thornton Heath, Croydon
08.2021 - 10.2022
  • Managed inventory control, reduced wastage.
  • Minimised downtime with proactive equipment maintenance checks.
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
  • Ensured health and safety measures in line with company regulations.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Upheld high food quality standards with close attention to detail in preparation tasks.
  • Handled phone and online orders to meet service targets.
  • Complied with Health and Safety, Food Hygiene and COSHH regulations by by providing best practices and quality standards.

Education

Higher Secondary -

Marina English High School
India
06.2009 - 05.2020

Affiliations

  • Playing Rugby, Horse Ridding, Learning, Shopping, Acting, Cooking.

Timeline

Senior marshal

NSL
05.2023 - Current

Care worker

Comfort Care
07.2022 - 09.2022

Duty Manager

Best Western
06.2022 - 07.2023

Shift manager

Domino's Pizza
08.2021 - 10.2022

Higher Secondary -

Marina English High School
06.2009 - 05.2020

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Clita J Melo