Cliodhna McGuinness
Belfast,Antrim
Summary
Dedicated professional with expertise in beverage serving and a strong understanding of cleaning procedures. Demonstrates exceptional sales persuasion and multitasking efficiency, complemented by empathetic service and calmness under stress. Skilled in basic mathematics and communicative abilities, ensuring effective feedback reception and articulate interactions. Adept at restocking server stations and maintaining patience under pressure. Aims to leverage these skills in a dynamic hospitality environment.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Waitress assistant
Yellow Fin
Belfast, Antrim and Newtownabbey
03.2025 - Current
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Assisted in food preparation, ensuring prompt service during busy times.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Enhanced customer service by promptly taking orders and delivering food.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Enhanced dining experience through friendly interaction with customers.
- Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Hair salon assistant
The Hair Lounge
Belfast, Antrim and Newtownabbey
09.2024 - 02.2025
- Delivered excellent customer service continuously, resulting in repeat business.
- Followed health and safety regulations strictly, providing a safe working space.
- Demonstrated patience when dealing with difficult customers leading to conflict resolution.
- Assisted senior stylists during hair treatments, enhancing customer satisfaction.
- Washed and sterilised brushes and combs after use for hygiene purposes.
- Handled telephone inquiries professionally increasing overall client satisfaction.
- Engaged with clients politely whilst waiting their turn to improve customer experience.
- Performed shampooing and conditioning services for improved client comfort.
- Responded quickly to staff requests for assistance resulting in smooth operation of the salon.
- Maintained exceptional cleanliness of salon area, promoting a hygienic environment.
Education
GCSEs -
Mercy College
Belfast 09.2019 - 05.2024
Skills
- Beverage serving
- Cleaning procedures knowledge
- Feedback reception
- Sales persuasion
- Multitasking efficiency
- Empathetic service
- Calm under stress
- Basic mathematics
- Communicative and articulate
- Restocking servers station
- Patience under pressure
Timeline
Waitress assistant
Yellow Fin
03.2025 - Current
Hair salon assistant
The Hair Lounge
09.2024 - 02.2025
GCSEs -
Mercy College
09.2019 - 05.2024
Similar Profiles
Josh HoganJosh Hogan
Executive Chef at Yellow Fin Bar and GrillExecutive Chef at Yellow Fin Bar and Grill
Solomon SalakoSolomon Salako
Product Marketing Specialist at WeShop (Fin-tech E-commerce App)Product Marketing Specialist at WeShop (Fin-tech E-commerce App)
Asish AAsish A
QA (Quality Assurance) Engineer at ECS Fin IncQA (Quality Assurance) Engineer at ECS Fin Inc
Adam WylieAdam Wylie
Publishing Assistant - Intern at Belin EducationPublishing Assistant - Intern at Belin Education
Ella GarveyElla Garvey
Bartender at M.C LarkinsBartender at M.C Larkins