Clinton Mbilinyi
Leicester ,Leicestershire
Summary
A highly skilled professional with expertise in problem solving, negotiation, and conflict resolution, complemented by strong time management and organisational abilities. Demonstrates exceptional empathy, emotional intelligence, patience, and self-control in fostering positive relationships and achieving collaborative outcomes. Proactive in approach and committed to delivering results while maintaining a focus on continuous improvement and professional growth.
Reliable Team Worker with knack for fostering collaboration and improving workflows. Boosted team productivity by streamlining communication and resolving conflicts quickly. Known for creating positive work environment that enhances team morale and performance.
Overview
9
9
years of professional experience
29
29
years of post-secondary education
Work history
Care assistant
Heartwell house
leicester, Leicestershire
2020.06 - 2026.01
- Monitored vital signs of patients for early detection of health complications.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Collaborated with healthcare team for effective patient care delivery.
- Delivered excellent customer service by addressing concerns of patients' families.
Paint prepping operative
caterpillar
leicester, Leicestershire
2019.08 - 2019.12
- Ensured highest standard of workmanship with careful attention to detail.
- Resolved paint application issues promptly through troubleshooting methods.
- Collaborated effectively with team members to meet project deadlines on time.
- Improved surface quality by properly sanding and smoothing surfaces.
- Handled hazardous materials safely according to company guidelines.
waiter/griller
nandos
leicester , leicestershire
2017.07 - 2019.08
- Managed table settings for optimal dining experience.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Relayed feedback from customers to management for continuous improvement.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Handled payment transactions to guarantee smooth customer checkout process.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Remained calm under pressure, ensuring better performance during peak hours.
Education
GCSEs - Geography
Beaumont leys school
Leicester 2010.09 - 2015.07
GCSEs - Additional science
Beaumont leys school
Leicester 2010.09 - 2015.07
GCSEs - Mathematics
Beaumont leys school
Leicester 2010.09 - 2015.07
GCSEs - English
Beaumont leys school
Leicester 2010.09 - 2015.07
GCSEs - Btec sport
Beaumont leys school
Leicester 2010.09 - 2015.07
GCSEs - Religious studies
Beaumont leys school
Leicester 2010.09 - 2015.07
High School Diploma - Btec Sport
Loughborough College
Loughborough06.2018
Skills
- Problem solving skills
- Empathy & emotional intelligence
- Negotiation & conflict resolution
- Time management and organisation
- Patience and self control
- Proactivity
- Collaborative working
- Task co-ordination
- Tolerance of diversity
- Workload balancing
- Strong communication
- Responsive listening
- Confidentiality understanding
- Empathetic communication
Timeline
Care assistant
Heartwell house
2020.06 - 2026.01
Paint prepping operative
caterpillar
2019.08 - 2019.12
waiter/griller
nandos
2017.07 - 2019.08
GCSEs - Geography
Beaumont leys school
2010.09 - 2015.07
GCSEs - Additional science
Beaumont leys school
2010.09 - 2015.07
GCSEs - Mathematics
Beaumont leys school
2010.09 - 2015.07
GCSEs - English
Beaumont leys school
2010.09 - 2015.07
GCSEs - Btec sport
Beaumont leys school
2010.09 - 2015.07
GCSEs - Religious studies
Beaumont leys school
2010.09 - 2015.07
High School Diploma - Btec Sport
Loughborough College