Clifford MALIANGA
Dunstable,Bedfordshire
Summary
Hardworking employee enthusiastic about learning and career progression as a first responder. Pursuing opportunities to learn new skills and contribute to group success and ability to work independently. Strong administrative, relationship-building and problem-solving abilities.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Driver
DYGC-Amazon parcels
Dunstable, Central Bedfordshire
01.2025 - Current
- Delivered goods safely by adhering to strict road safety rules.
- Conducted basic vehicle maintenance for optimal performance.
- Provided reliable service as a result of meticulous attention to detail.
- Communicated effectively with customers to confirm deliveries.
- Achieving fantastic score card based on performance.
- 100% delivery success and contact compliance.
Driver
Evri
Dunstable, Bedfordshire
12.2024 - 01.2025
- Interpreted delivery notes and special requests.
- Handled sensitive documents with utmost confidentiality for client trust assurance.
- Operated vehicle to transport parcels between mail locations.
- Managed challenging weather conditions, ensured safe and reliable service provision.
- Prioritised tasks according to urgency, improved workflow efficiency.
- Manually loaded and unloaded heavy parcels, safely lifting heavy objects.
- Followed all road safety regulations, promoted safe driving culture within the company.
- Provided special care in delivering fragile products.
Manager
Swingline Adventure Park
Johannesburg, Gauteng
08.2023 - 11.2024
- Led team to streamline operations by implementing new strategies.
- Developed comprehensive business plans for company growth.
- Enhanced productivity through innovative management techniques.
- Introduced new marketing campaigns, boosted brand image.
- Managed negotiations with clients to secure profitable contracts.
- Directed team to deliver high-quality customer service.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Led negotiations with vendors and suppliers, securing favourable terms.
- Implemented company policies and legal guidelines.
- Formulated business plans to increase growth and minimise cost for company.
- Designed business strategies to obtain short and long-term goals for company.
- Allocated resources to teams and projects based on need, performance and availability.
Park Manager
Goape SA
Johannesburg, Gauteng
05.2015 - 08.2023
- Personal guiding of the Goape clientele, leading, and management of staff.
- Team-building facilitator, dealing with customer complaints.
- Office administration and reception.
- Maintenance of obstacle course and installations.
- Ensured park cleanliness by coordinating regular maintenance activities.
- Increased visitor satisfaction with consistent management of park facilities.
- Managed staff rota, improved team efficiency.
- Negotiated contracts for supply of equipment and services, achieved cost savings.
- Handled customer complaints promptly, improved customer relations.
- Upheld compliance standards set by health and safety authorities at all times within the premises.
Senior Guide
Acrobranch Adventure Park
Johannesburg, Gauteng
09.2011 - 04.2015
- Management of staff, reception of customers, training of customers, in charge of customer service, able to assist customers who are unable to move.
- Responsible for informing Acrobranch management of any important and relevant information.
- Team-building facilitator, and assisting any slow learners through the obstacle courses.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
A-Levels - Financial Accounting
Falcon Business College
Johannesburg, Gauteng 01.2019 - 01.2021
A-Levels - FREC 3
ALR Training
Leighton Buzzard, Central Bedfordshire 06.2025 - 06.2025
Skills
- Reliable and punctual
- Record-keeping
- Effective team member
- Customer service excellence
- Strategic decision-making
- Safety protocol compliance
- Composure under pressure
- Impeccable driving record
- Van operation
- Confidentiality adherence
- Professional communication
- Resilient and empathetic
Languages
English, Shona,Bemba and Zulu
Affiliations
- Cricket ,Mountain Climbing,Chess
Certification
Qualsafe Level 3 Award in First Response Emergency Care(RQF)
Bookkeeping Certificate -ICB
Personal Information
Timeline
A-Levels - FREC 3
ALR Training
06.2025 - 06.2025
Driver
DYGC-Amazon parcels
01.2025 - Current
Driver
Evri
12.2024 - 01.2025
Manager
Swingline Adventure Park
08.2023 - 11.2024
A-Levels - Financial Accounting
Falcon Business College
01.2019 - 01.2021
Park Manager
Goape SA
05.2015 - 08.2023
Senior Guide
Acrobranch Adventure Park
09.2011 - 04.2015
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