Clifford Gresham

• Manage a busy workshop whilst taking care of customer needs and expectations. Making sure that deadlines are met and customers are updated.
• Manage the repair and maintenance of 250 + rental assets along with various retail customers vehicles and trailers. Ensuring minimal down time across our rental fleet.
• Ensure high standards of work is achieved with the use of Quality Control checks.
• Work closely with all departments to make sure daily, weekly, monthly and quarterly goals are met.
• Coaching staff that report to me to get the best out of them.
• Manage staff holidays and training.
• Assisted the set up and DVSA approval of the new Tacho Approved Centre at EVS.
• Tacho Centre Designated Manager.
• Assisted the set up and DVSA approval of the new MOT/ATF lane at EVS.

• Managed the repair and maintenance of 250 + rental assets along with 60 + retail customer trailers. Ensuring minimal down time across the rental fleet.
• Increased overall productivity by efficiently delegating tasks based on individual technician's expertise and skill level.
• Liaised effectively with suppliers to ensure steady supply of necessary parts and tools.
• Work closely with all departments to make sure daily, weekly, monthly and quarterly goals are met.
• Coaching staff that report to me to get the best out of them.
• Manage staff holidays and training.
• Tacho Centre Designated Manager.

• Manage a busy workshop whilst taking care of customer needs and expectations. Making sure that deadlines are met and customers are updated.
• Driving productivity high whilst keeping WIP low by using daily controls and reports.
• Ensure high standards of work is achieved with the use of Quality Control checks.
• Working towards 100% depot compliance on a monthly basis
• Work closely with all departments to make sure daily, weekly, monthly and quarterly goals are met.
• Coaching staff that report to me to get the best out of them.
• Manage staff holidays and training.

Started my motor vehicle apprenticeship.