clia Swain
Birmingham,West Midlands
Summary
Highly skilled professional with a proven track record of delivering exceptional communication in diverse professional settings. Adept at collaborating effectively within teams and working independently to achieve objectives. Recognised for cultivating strong professional relationships through clear and effective communication. Demonstrates consistent hard work, excels under high-pressure workloads, and maintains punctuality in all assignments. Committed to leveraging these strengths to contribute meaningfully to organisational success.
Motivated professional with experience across customer-facing roles. Manages multiple tasks effectively while maintaining a positive and safe environment. Collaborates with team members to achieve common goals and improve overall performance.
Overview
1
1
Language
6
6
years of professional experience
Work History
Activity Worker
Brynoy house
Birmingham, West Midlands
06.2024 - 08.2024
- Coordinated student activities and boosted engagement by ensuring a safe, positive environment.
- Conducted risk assessments for each planned activity, minimising potential hazards.
- Adapted activities to meet the changing needs and preferences of participants.
- Evaluated the effectiveness of activities, gathering feedback to improve future event planning.
- Championed inclusivity, ensuring activities were accessible to individuals with varying abilities and needs.
Retail Sales Assistant
Sainsbury's
Birmingham, West Midlands
04.2019 - 05.2024
- Kept shelves neat, clean and organised through visual merchandising.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
- Collaborated with team members to achieve sales targets and improve store performance.
- Advised customers on product range, price, delivery, warranties and product use.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
Retail Sales Assistant
Card factory
Birmingham, West Midlands
11.2018 - 12.2018
- Kept shelves neat, clean and organised through visual merchandising.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Handled customer returns, refunds and exchanges at customer service desk.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
Education
GCSEs -
Bournville School
Birmingham, West Midlands 07.2015 - 07.2015
Skills
- Demonstrated excellent communication skills in professional settings
- Collaborated effectively within teams and independently
- Cultivated strong professional relationships through effective communication
- Deliver consistent hard work
- Excelled during high-pressure workloads
- Maintained punctuality in all assignments
Languages
English
First language
Timeline
Activity Worker
Brynoy house
06.2024 - 08.2024
Retail Sales Assistant
Sainsbury's
04.2019 - 05.2024
Retail Sales Assistant
Card factory
11.2018 - 12.2018
GCSEs -
Bournville School
07.2015 - 07.2015