Summary

Overview

Work History

Education

Skills

Timeline

Cleneisha RIGBY

Leeds,United Kingdom

Summary

Highly organized and detailed oriented administrative with good communication and problem solving skills. Experienced and managing office operations and providing efficient administrative support. Dedicated to ensuring a smooth and productive work environment.

Overview

11

11

years of professional experience

Work History

HR Assistant

Graceway Supermarkets

, Turks and Caicos Islands

10.2018 - 09.2022

Supported successful company recruitment and resourcing through headhunting, outreaching, interviewing and hiring.
Promoted positive company culture and values through training initiatives.
Conducted employment and compliance checks.
Ran payroll processes and updated employee benefits details.
Booked team travel and accommodation within strict budget constraints.
Provided proactive, professional and efficient HR operational service.
Implemented employee and contractor filing systems to improve administrative efficiency.

Accounts Receivable Clerk

KB Home Centre

, Turks and Caicos Islands

03.2018 - 10.2018

Handled account payments and provided information regarding outstanding balances.
Recorded amounts due for items purchased or services rendered.
Prepared monthly, quartely and annual reports of all billings.
Verified accuracy of billing data, correcting any identified errors.
Monitored outstanding invoices and performed collections duties.
Updated accounting records with new payments, balances and customer information.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Created improved filing system to maintain secure client data.

Hardware Cashier- Part Time

KB Home Centre

, Turks and Caicos Islands

12.2017 - 03.2018

Delivered outstanding customer care with proactive sales and listening skills.
Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Used cash registers and POS systems to request and record customer orders and compute transactions.
Completed opening and closing procedures each day.

Office administrator

Graceway Supermarkets

, Turks and Caicos Islands

03.2015 - 03.2018

Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.
Managed staff travel arrangements to identify best available options.
Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Worked to facilitate positive, productive working environments through reliable administrative support.
Scheduled meetings and corporate events using exceptional organisation and planning abilities.

Front End Cashier

Graceway Supermarkets

, Turks and Caicos Islands

02.2012 - 03.2015

Reduced customer wait times through optimised checkout processes.
Displayed and restocked merchandise by following brand guidelines.
Completed opening and closing procedures each day.
Educated customers on promotions, offers and special events to enhance product sales.
Trained and mentored new cashiers and clerks in correct processes.

Education

Diploma of Higher Education -

Clement Howell High School, Turks and Caicos Islands

09/2006 - 07/2011

Skills

● Strong organizational and time management skill

● Good communication and interpersonal skill

● Knowledge of HR policy and procedures

● Ability to handle confidential information with discretion

● Multitasking ant Prioritization skills

● Customer service orientation

● Proficiency in Microsoft Office suite

● Flexibility and Adaptability in a fast place environment

Timeline

HR Assistant - Graceway Supermarkets

10.2018 - 09.2022

Accounts Receivable Clerk - KB Home Centre

03.2018 - 10.2018

Hardware Cashier- Part Time - KB Home Centre

12.2017 - 03.2018

Office administrator - Graceway Supermarkets

03.2015 - 03.2018

Front End Cashier - Graceway Supermarkets

02.2012 - 03.2015

Clement Howell High School - Diploma of Higher Education,

09/2006 - 07/2011