Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Hobbies and Interests
Generic

CLEMENT YEBOAH MARFOH

Norbury

Summary

A self-motivated, energetic, and innovative individual with a strong commitment to delivering high-quality services in today’s competitive business environment. Passionate about driving efficiency, fostering innovation, and contributing to organizational success, with a proactive approach, adaptability. Eager to leverage skills to enhance productivity, customer satisfaction, and overall business performance in a dynamic workplace.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Assistant

Range Shopping Center. UK
07.2023 - Current
  • Reduced order processing time for increased customer satisfaction by accurately preparing shipment for labels.
  • Coordinated employee schedule ensuring proper coverage for all warehouse task while minimizing overtime cost.
  • Improved employee training programs which covers essential warehouse task and responsilities.
  • Assisted in maintaining a well organised office within the warehouse, making theres easy acces to necessary document and supplies for increased productivity.

Administrative Support

Vantage Point Assurance - UK
03.2023 - 02.2025
  • Efficiently manage the company director’s itinerary, ensuring timely adjustments when necessary.
  • Provide administrative support to the Executive Secretary as required.
  • Assist in the daily management and administration of the company, including document and file management.
  • Collaborate with colleagues to gather information and prepare reports for meetings.

Cleaning Supervisor

Regular Cleaning Company- UK
07.2023 - 01.2024
  • Oversaw cleaning services and was part of the team responsible for maintaining site cleanliness and hygiene.
  • Ensured workspaces, common areas, and facilities were cleaned and well-maintained according to safety and hygiene standards.
  • Monitored and replenished cleaning supplies, ensuring efficient use of materials.
  • Conducted regular inspections to identify and address maintenance or sanitation issues.
  • Followed and enforced health, safety, and environmental regulations in all cleaning and maintenance tasks.

Assistant Administrator

Cocoa Marketing Company (CMB) - Ghana
03.2020 - 04.2023
  • Provided strategic leadership and direction, ensuring the company’s vision, mission, and goals were effectively executed.
  • Built and maintained strong relationships with key stakeholders, including donors, community partners, and industry leaders, to foster growth and collaboration.
  • Represented the company at various community events, conferences, and meetings, advocating for its mission and expanding its network.
  • Oversaw daily operations, ensuring efficient management of resources, personnel, and organizational objectives.

Banker

Capital Bank Ghana (CBG)– Ghana
04.2017 - 06.2019
  • Successfully sold various bank products, including both asset and liability products under CBG (Capital Bank Ghana).
  • Delivered presentations to prospective customers, effectively promoting the bank’s products and services.
  • Assisted clients in securing personal loans, guiding them through the application process and ensuring compliance with bank policies.
  • Provided financial advice to customers, helping them choose suitable banking solutions based on their needs.

Banker

Stanbic Bank Ghana (SBG) - Ghana
02.2014 - 03.2017
  • Led sales activities, contributing to a 60% increase in revenue.
  • Provided support to the Account Support Officer (ASO) in the processing and setup of new accounts within the system.
  • Supported the Customer Service team in issuing cheque books for newly opened accounts.
  • Engaged with potential and existing customers, providing guidance on account services and banking products.

Education

Bachelor of Science - Marketing

Wisconsin International University
05.2012

West African Senior Secondary Certificate Examination - General Arts

Kumasi High School
04.2003

Skills

  • Microsoft Office: Excel, Word, PowerPoint, and Outlook
  • Time Management
  • Organizational Skills
  • Attention to Detail
  • Communication Skills
  • Customer Service
  • Problem-Solving
  • IT & System Proficiency
  • Confidentiality & Discretion
  • Teamwork & Collaboration
  • Health & Safety Awareness

Certification

  • Business Analysis
  • Project Management
  • Health and Safety on site

Timeline

Warehouse Assistant

Range Shopping Center. UK
07.2023 - Current

Cleaning Supervisor

Regular Cleaning Company- UK
07.2023 - 01.2024

Administrative Support

Vantage Point Assurance - UK
03.2023 - 02.2025

Assistant Administrator

Cocoa Marketing Company (CMB) - Ghana
03.2020 - 04.2023

Banker

Capital Bank Ghana (CBG)– Ghana
04.2017 - 06.2019

Banker

Stanbic Bank Ghana (SBG) - Ghana
02.2014 - 03.2017

West African Senior Secondary Certificate Examination - General Arts

Kumasi High School

Bachelor of Science - Marketing

Wisconsin International University

References

Available on request

Hobbies and Interests

Reading novels, Meeting people, Travelling, Sports (Football and Tennis), Old Students Club (aiming to raise £200.00 for British Heart Foundation every month)

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CLEMENT YEBOAH MARFOH