Clayton Thomas Phipps
Preston,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service and communication, excelling in teamwork and collaboration. Demonstrates exceptional time management and punctuality, with proven ability to work under pressure in busy environments. Skilled in handling payments and bookings, maintaining health and safety standards, and providing performance feedback. Known for adaptability, quick learning, and attention to detail. Committed to professional conduct and reliability, with a focus on situational awareness and problem-solving. Aspires to leverage skills in a dynamic role that values excellence in service delivery.
Overview
3
3
years of professional experience
Work history
Swimming Teacher (Level 2) & Assistant (Level 1)
West Lindsey Leisure Centre
Gainsborough, United Kingdom
01.2022 - 01.2023
- Delivered swimming lessons to children and beginners, fostering a supportive learning environment.
- Adapted sessions to accommodate diverse needs and learning styles.
- Encouraged learner confidence while maintaining professional rapport with parents and staff.
- Built positive relationships with staff and swimmers to develop productive lesson environments.
Lifeguard
West Lindsey Leisure Centre
Gainsborough, United Kingdom
01.2021 - 01.2023
- Supervised pool users to ensure regulatory compliance and safety standards.
- Delivered prompt emergency responses while maintaining health and safety protocols.
- Supported maintenance and cleanliness of pool facilities during scheduled shifts.
- Collaborated with team to manage busy poolside environments effectively.
- Worked flexible shifts including holidays and weekends providing continuous coverage.
Sales Assistant
High Street Garage
Corringham, United Kingdom
01.2020 - 01.2021
- Accurately managed payments through tills and card machines while serving customers fuel.
- Handled booking systems, invoices, and customer queries professionally.
- Ensured cleanliness, optimal stock levels, and high display standards throughout the shop.
Education
BSc (Hons) - Fire and Leadership Studies
University of Central Lancashire (UCLan)
Preston, Lancashire 09.2023 -
Extended Diploma - Uniformed Protective Services
Lincoln College
Lincoln, Lincolnshire 09.2021 - 08.2023
GCSEs - Maths, English, Geography, Electronics, Computer Science, Physics, Chemisty, Biology
Queen Elizabeths High School Gainsborough
Gainsborough, Lincolnshire 09.2016 - 08.2021
Skills
- Excellent customer service and communication
- Teamwork and collaboration
- Time management and punctuality
- Team collaboration
- Customer service
- Performance feedback
- Time management
- Health and safety
- Working under pressure in busy environments
- Handling payments and bookings
- Situational awareness and problem-solving
- Professional conduct and reliability
- Adaptability and quick learning
- Health and safety awareness
- Attention to detail and cleanliness
Hobbies and Interests
- Passionate about joining the fire service and developing leadership qualities
- Enjoy working in people-facing roles and challenging environments
- Trained in emergency response, including first aid and breathing apparatus use
- Actively participate in group fitness and team-building activities
References
References available upon request.
Timeline
BSc (Hons) - Fire and Leadership Studies
University of Central Lancashire (UCLan)
09.2023 -
Swimming Teacher (Level 2) & Assistant (Level 1)
West Lindsey Leisure Centre
01.2022 - 01.2023
Extended Diploma - Uniformed Protective Services
Lincoln College
09.2021 - 08.2023
Lifeguard
West Lindsey Leisure Centre
01.2021 - 01.2023
Sales Assistant
High Street Garage
01.2020 - 01.2021
GCSEs - Maths, English, Geography, Electronics, Computer Science, Physics, Chemisty, Biology
Queen Elizabeths High School Gainsborough
09.2016 - 08.2021
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