Dynamic and results-driven hospitality professional with over 15 years of progressive experience across bars, restaurants and premium venues. Known for rising through the ranks from a bartender to General Manager, bringing a deep understanding of both front-of-house and operational functions. Proven track record in driving revenue growth, improving team performance and delivering expectation guest experiences. Skilled in labour planning, cost control, team leadership and compliance with licensing and health & safety standards. Passionate about people, service and developing high-performance team that thrive in fast-paced environments. Fluent in English, Portuguese, Spanish and conversational in Italian.