Claudio Da Silva

• Taking care of finishes, antiques, and fine fabrics
• Attending to guests' requests for extra supplies
• Reporting faults
• Serving and clearing away meals
• Preparing snacks and drinks

As a dedicated Housekeeper, I was responsible for maintaining cleanliness and orderliness in various residential and commercial properties.

My duties included cleaning and sanitising rooms, bathrooms, kitchens, and common areas, ensuring all spaces met the highest standards of hygiene.

I managed laundry services, including washing, drying, and ironing, while also handling inventory management for cleaning supplies and equipment.

I coordinated with property managers and residents to address specific cleaning needs and schedules, ensuring client satisfaction.

I implemented eco-friendly cleaning practices and adhered to health and safety regulations to create a safe and welcoming environment for all occupants.

My role required attention to detail, time management, and the ability to work independently or as part of a team.

• Successfully maintained a 100% satisfaction rate from clients for cleanliness and service quality.
• Reduced supply costs by 15% through efficient inventory management and supplier negotiations.
• Introduced eco-friendly cleaning products, contributing to a healthier living environment.
• Trained and mentored new staff members, enhancing team performance and cohesion.
• Consistently met and exceeded cleaning deadlines without compromising on quality.
• Received commendations for exceptional attention to detail and reliability from supervisors.

• Good organizational skills
• Ability to work in a high-pressure environment
• Strong communication skills
• Good physical fitness
• Willingness to learn
• Desire to adhere to health and safety rules
• Time management skills

As a Cooker and Kitchen Porter, I was responsible for preparing and cooking a variety of dishes, ensuring all meals met high-quality standards.

My duties included maintaining cleanliness and organisation in the kitchen, assisting chefs with food preparation, and ensuring all kitchen equipment was properly cleaned and stored.

I adhered to health and safety regulations, ensuring that all food was stored and handled correctly. I was also tasked with monitoring stock levels and reporting any shortages to the head chef.

Additionally, I supported the kitchen team during busy periods, ensuring the smooth operation of the kitchen environment.

• Successfully maintained a spotless kitchen environment, adhering to all health and safety standards.
• Enhanced kitchen efficiency by streamlining the cleaning and preparation process.
• Assisted in reducing food waste by implementing effective stock rotation practices.
• Regularly received positive feedback from chefs for my reliability and work ethic.
• Contributed to the successful preparation of large-scale events and functions.
• Played a key role in the kitchen team, ensuring seamless service during peak times.

As a Kitchen Porter, my primary responsibility was to ensure the cleanliness and efficiency of the kitchen operations.

• Sweeping and mopping floors
• Washing pots and pans
• Cleaning crockery and cutlery
• Sanitizing kitchen surfaces, including counters, stovetops, and walls
• Deep-cleaning fridges
• Disposing of rubbish

This involved washing up, cleaning kitchen surfaces, and maintaining the overall hygiene of the kitchen area.

I assisted chefs by preparing ingredients, organising storage areas, and disposing of waste appropriately.

I was also responsible for unloading and storing deliveries, ensuring that all kitchen equipment was clean and in good working order, and adhering to food safety standards.

My role required me to work closely with the kitchen team to ensure a seamless service during busy periods.

• Successfully maintained a spotless kitchen environment, contributing to high health and safety inspection scores.
• Streamlined the dishwashing process, reducing turnaround time by 20%.
• Implemented an efficient stock rotation system, minimising food waste by 15%.
• Received commendation from management for consistently supporting chefs during peak service times.
• Played a key role in training new kitchen porters, enhancing team productivity.
• Improved the organisation of storage areas, increasing accessibility and efficiency.

As a dedicated Cleaner, I was responsible for maintaining cleanliness and hygiene standards across various environments.

My duties included sweeping, mopping, dusting, and polishing surfaces to ensure a spotless and welcoming atmosphere.

I managed waste disposal efficiently and restocked supplies as needed, ensuring all areas were well-equipped and tidy.

I adhered to health and safety regulations, using cleaning chemicals safely and effectively.

My role required attention to detail and the ability to work independently or as part of a team to meet the specific needs of each location, whether it be offices, schools, or public facilities.

I communicated effectively with clients and supervisors to ensure satisfaction and addressed any concerns promptly.

• Successfully reduced cleaning time by 20% through efficient task management.
• Received consistent positive feedback from clients for maintaining high cleanliness standards.
• Implemented a new inventory system, reducing supply shortages by 30%.
• Awarded 'Employee of the Month' for exceptional service and reliability.
• Trained new staff members, enhancing team productivity and cohesion.
• Played a key role in a project that improved overall customer satisfaction ratings by 15%.

As a Warehouse Operator I was responsible for managing the day-to-day operations within the warehouse, ensuring the efficient receipt, storage, and dispatch of goods.

My duties included monitoring stock levels, maintaining accurate inventory records, and ensuring compliance with health and safety regulations.

• : Warehouse operative had a duty to know how to work on different printing machines
• Trained and mentored new staff, improving overall team productivity.
• We provide sustainable recycled paper, corrugated cardboard packaging and flexible packaging manufacturing solutions as well as solutions for waste management and the recovery of waste.

I operated warehouse equipment such as forklifts and pallet jacks, and coordinated with logistics teams to facilitate timely deliveries.

Additionally, I was involved in quality control processes, inspecting goods for damage and discrepancies, and implementing measures to improve warehouse efficiency.

My role required strong organisational skills, attention to detail, and the ability to work collaboratively within a team to meet operational targets.

• Successfully maintained a 99% inventory accuracy rate through diligent stock management.
• Streamlined warehouse processes, reducing order processing time by 20%.
• Implemented a new safety protocol, leading to a 30% decrease in workplace accidents.
• Enhanced storage space utilisation by 15% through effective reorganisation strategies.
• Received commendation for outstanding performance and dedication to operational excellence.