Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Certification
Timeline
Generic

Claudine Mclauchlan

Old Windsor,Berkshire

Summary

Dynamic professional with a strong foundation in social media marketing and quality assurance, adept at problem-solving and maintaining calm under pressure. Demonstrates exceptional communication skills and expertise in team building, contributing to effective inventory management and marketing strategies. Committed to leveraging public speaking abilities to enhance brand presence and drive organisational success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Focused secretary and organiser with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Part Time

Gemstone Traders LTD
Hatton Garden
05.2020 - 05.2025
  • Transcribed correspondence and documents into correct formats, assisted with stock and inventory management and learned about gemstone grading and market trends as well as advertising and working on various marketing initiatives
  • Supported gemstone sourcing, quality assessment and clients consultations in the Jewellery district as well as international travel as the business demanded
  • Developed strong interpersonal skills through direct client interactions and team collaboration
  • Art and photography work of product for client distribution and marketing appeal has greatly enhanced my attention to detail and has provided great creative outlet as well as quality assurance management skills
  • Gained insight into small business management and built rapport with a diverse array of clients and personalities as well as enhancing communication and negotiation skills in creative, customer focused environments

Small Business Competition

Tycoon Enterprise – Peter Jones foundation
05.2019 - 05.2025
  • Completed a team project creating and starting a small business providing profits to our chosen charity of mental health awareness – Mind. Our business called Serenity, provided Lavendar scented blankets in an effort to provide proven relaxation aides through stressful exam periods for young minds to help foster more calming environments clinically proven to aid in enhanced learning contribution.
  • These efforts raised thousands in charity and lead to the finals at Buckingham Palace where the team where individually invited by the Duke
  • This experience enhanced interpersonal and communication skills through natural ability to connect with people, honed through customer facing roles and charity efforts and work as well as facing various teamwork and leadership scenarios professionally and calmly, I managed inventory, events and schedules in fast paced environments and developed long lasting conflict resolution skills under professional teams and environments
  • Supported local and international causes through fundraising, event organisation and awareness campaigns enhancing community engagement

Internship – Secretary work

Emdico
Hatton Garden
05.2019 - 09.2019
  • Organised stock and inventory, carried out photography work

Teaching and Animal Conservation

Costa Rica Frontier
07.2018 - 08.2018
  • Charity work in various local shops
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Developed keen critical thinking and decision making skills as i was faced with many an independent and fast thinking scenario
  • learnt to adapt easily especially when facing hard conditions and scenarios
  • improved my communication and teaching skills
  • Improved efficiency and productivity by acquiring new skills.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Supported team by demonstrating respect and willingness to help.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

A – levels - Geography (B), Business Studies (B), Politics (B)

Marist School
Ascot, Sunninghill

degree - Nutrition

University of Roehampton
London
01.2025 -

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Social media marketing
  • Inventory management
  • Quality Assurance
  • Marketing
  • Public speaking

Custom

  • Health and wellbeing
  • Charity work
  • Gemstone and jewellery industry

Personal Information

Age: 22

Certification

Duke of Edinburgh award

Tycoon Enterprise award for Small Business start ups

Timeline

degree - Nutrition

University of Roehampton
01.2025 -

Part Time

Gemstone Traders LTD
05.2020 - 05.2025

Small Business Competition

Tycoon Enterprise – Peter Jones foundation
05.2019 - 05.2025

Internship – Secretary work

Emdico
05.2019 - 09.2019

Teaching and Animal Conservation

Costa Rica Frontier
07.2018 - 08.2018

A – levels - Geography (B), Business Studies (B), Politics (B)

Marist School
Claudine Mclauchlan