Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

CLAUDIA SOUSA

Summary

Motivated accounts receivable assistant with experience managing high-volume billing, payment and reconciliation operations. Expert in Excel formulas, LOOKUP and pivot tables for focused analysis. Builds rapport and communicates confidently for outstanding staff and customer relations.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work history

Retail Accounts Receivable Assistant

Gant UK
London
04.2021 - Current
  • Produce sales invoices from customer orders.
  • Check invoices to make sure that they are accurate.
  • Matching remittance advice to payments received.
  • Reconciling customer accounts.
  • Support with chasing outstanding debt where required.
  • Raising credit notes.
  • Monthly bank account/store deposit cash deposits reconciliation.
  • Perform daily cash management duties, including the recording of bank deposits, posting of cash to the accounts receivable sub-ledger
  • Support other accounting and finance team members, inventory management, and cost accounting.
  • Sales and e-commerce daily check and reconciliation.
  • Support the stores with in-storedaily transactions (such as refunds in Adyen) and manage the cash in store.

Retail Assistant Manager

Gant UK
London
05.2017 - 03.2021
  • Ensure the efficient running of the shop floor and execute best practice in Customer service , Store Operations, Loss Prevention and Point of Sale practices
  • Mentored sales consultants to deliver effective selling behaviours. In house training
  • Manage customer complaints in a timely and effective waySale practices
  • .Communicate daily with staff their individual sales goals, key performance indicators, store results, product sales and other information to help them achieve targets
  • Perform Manager on duty functions
  • Analize store level reports and Implement sales expansion strategies

Education

Bachelor of Law -

University of Lisbon
Lisbon/Portugal
09.2001 - 07.2006

Skills

  • Account reconciliation
  • Debtor account maintenance
  • A/R expertise
  • Payment handling
  • Collections duties
  • Excel proficient
  • Customer invoicing
  • Payment collections
  • Database management

Languages

English
Fluent
Portuguese
Native
French
Advanced
Spanish
Elementary

Timeline

Retail Accounts Receivable Assistant

Gant UK
04.2021 - Current

Retail Assistant Manager

Gant UK
05.2017 - 03.2021

Bachelor of Law -

University of Lisbon
09.2001 - 07.2006
CLAUDIA SOUSA