CLAUDIA SOUSA
Summary
Motivated accounts receivable assistant with experience managing high-volume billing, payment and reconciliation operations. Expert in Excel formulas, LOOKUP and pivot tables for focused analysis. Builds rapport and communicates confidently for outstanding staff and customer relations.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Retail Accounts Receivable Assistant
Gant UK
London
04.2021 - Current
- Produce sales invoices from customer orders.
- Check invoices to make sure that they are accurate.
- Matching remittance advice to payments received.
- Reconciling customer accounts.
- Support with chasing outstanding debt where required.
- Raising credit notes.
- Monthly bank account/store deposit cash deposits reconciliation.
- Perform daily cash management duties, including the recording of bank deposits, posting of cash to the accounts receivable sub-ledger
- Support other accounting and finance team members, inventory management, and cost accounting.
- Sales and e-commerce daily check and reconciliation.
- Support the stores with in-storedaily transactions (such as refunds in Adyen) and manage the cash in store.
Retail Assistant Manager
Gant UK
London
05.2017 - 03.2021
- Ensure the efficient running of the shop floor and execute best practice in Customer service , Store Operations, Loss Prevention and Point of Sale practices
- Mentored sales consultants to deliver effective selling behaviours. In house training
- Manage customer complaints in a timely and effective waySale practices
- .Communicate daily with staff their individual sales goals, key performance indicators, store results, product sales and other information to help them achieve targets
- Perform Manager on duty functions
- Analize store level reports and Implement sales expansion strategies
Education
Bachelor of Law -
University of Lisbon
Lisbon/Portugal 09.2001 - 07.2006
Skills
- Account reconciliation
- Debtor account maintenance
- A/R expertise
- Payment handling
- Collections duties
- Excel proficient
- Customer invoicing
- Payment collections
- Database management
Languages
English
Fluent
Portuguese
Native
French
Advanced
Spanish
Elementary
Timeline
Retail Accounts Receivable Assistant
Gant UK
04.2021 - Current
Retail Assistant Manager
Gant UK
05.2017 - 03.2021
Bachelor of Law -
University of Lisbon
09.2001 - 07.2006
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