Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Claudia Pyjko

Perth,Perthshire

Summary

Dedicated to offering exceptional assistance to team members and costumers. Positive and upbeat with strong relationship-building abilities.

Outgoing and friendly delivering excellent customer service and administration. Focused and dependable with outstanding client communication.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, Proactive and hands-on in task completion.

Driven individual offers strong attention to detail and superior organisational skills. Works collaboratively with team members to meet goals and resolves challenges with sound judgment and reasoned thinking. Compassionate and energetic who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude.

Overview

3
3
years of professional experience

Work History

Housekeeper

Travelodge
Perth, Perth and Kinross
09.2022 - Current
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Promoted safety through checking hotel appliances to prevent potential hazards.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Managed waste disposal effectively for a cleaner environment.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Upheld confidentiality with sensitive information handling procedures.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Hospitality team member

crunch munch
Perth, Perth and Kinross
10.2021 - 12.2021
  • Handled complaints in a professional manner to maintain brand reputation.
  • Ensured optimal guest satisfaction through attention to dietary preferences and allergy information.
  • Coordinated with bar staff to deliver drinks timely.
  • Prepared tables swiftly, improving turnover rate.
  • Delivered efficient table service, resulting in repeat business.
  • Took orders accurately reducing errors in meal preparation.
  • Adhered to health and safety regulations, ensuring a safe environment for guests.
  • Maintained high levels of customer service by promptly addressing guest queries.
  • Ensured cleanliness of dining area for a pleasant dining experience.

Education

Scottish Qualifications Certificate - Art, Modern studies, English, Maths, Childcare

St johns rc academy high school
Perth, Perth and Kinross

Skills

    Core Skill - Communication

  • Oral Communication
  • Written Communication
  • Customer service

    • Core Skill - Numeracy

  • Using Graphical Information
  • Using Numbers

    • Core Skill - Problem Solving

  • Critical Thinking
  • Planning and Organising
  • Reviewing and Evaluating

    • Core Skill - Working with Others

  • Working Co-operatively with Others
  • Customer relationship building

    • Other Skills

  • Time management
  • Attention to Detail
  • Organised and reliable
  • Open and clear communicator
  • Friendly customer service
  • Telephone skills
  • Health and safety procedures
  • Clean and neat

Affiliations

  • I really enjoy doing adventurous things like going on walks, hikes and runs
  • I also enjoy fashion and designing wether that's designing clothes, makeup looks or even houses

Languages

Polish
Upper intermediate
English
Native

Timeline

Housekeeper

Travelodge
09.2022 - Current

Hospitality team member

crunch munch
10.2021 - 12.2021

Scottish Qualifications Certificate - Art, Modern studies, English, Maths, Childcare

St johns rc academy high school

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Claudia Pyjko