Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Claudia Dolman

Newmarket,Suffolk

Summary

I am 25 years old and have been living in the United Kingdom since May 2024. I have a Youth Mobility Visa and am seeking full-time emplyment. I am a fast learner, moticared, and enthusiastic worker with exceptional communication skills, highly productive, and can solve problems quickly. I enjoy being challenged and thrive working in a fast-paced team environmrny.

Overview

9
9
years of professional experience

Work history

Bartenter

Waggon and Horses
Newmarket, Suffolk
06.2024 - Current
  • Collaborated with team members to provide seamless service during busy periods.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Created an inviting atmosphere through friendly interaction with customers.

Order picker

Leaderbrand
Gisborne, New Zealand
03.2024 - 05.2025
  • Counted items, reviewed packing lists and corrected discrepancies.
  • Completed packing and order forms with relevant shipping information.
  • Operated machinery such as pallet jacks.
  • Adhered to company policies regarding safety, security, and confidentiality while handling merchandise.
  • Assisted with shipment of orders by preparing necessary documentation.

Cellar Hand

GisVin
Gisborne, New Zealand
02.2024 - 03.2025
  • Communicated effectively with team members to resolve any issues that arose during daily operations.
  • Assisted with blending trials to ensure product consistency.
  • Maintained clean workspaces by removing debris, emptying bins, sweeping floors, etc. as needed.
  • Observed and adjusted machine settings to regulate material flow, temperature, and pressure.

Monitoring Operator

Monitor New Zealand
Wellington, New Zealand
03.2023 - 01.2024
  • Responded to alarms and investigated disturbances in timely manner.
  • Maintained detailed records of all security-related activities and incidents.
  • Collaborated with local law enforcement during critical incidents.
  • Investigated reports of suspicious behavior or unauthorized individuals on property.
  • Identified security issues with foot patrols of building and grounds.

Administrator

Monitor New Zealand
Wellington, New Zealand
03.2023 - 01.2024
  • Answered customer questions about available products and services.
  • Updated databases and spreadsheets regularly to track progress.
  • Supported workflow of daily administrative tasks to achieve targets and deadlines.
  • Proofread documents for grammar, spelling, and formatting errors before distribution.
  • Handled sensitive information with discretion while maintaining confidentiality protocols.
  • Handled vendor invoices, verifying coding, reconciling purchase orders, and documenting approvals in Xero.

Support Care Worker

Self Employed
Gisborne, New Zealand
04.2022 - 09.2022
  • Offered care and companionship to homebound clients with mental or physical limitations.
  • Supported patients to continue participating in daily living activities.
  • Prepared meals.
  • Transported to and from medical appointments.
  • Carried out laundry and shopping tasks.

Cellar Hand

Links Winery
Napier, New Zealand
02.2022 - 04.2022
  • Communicated effectively with team members to resolve any issues that arose during daily operations.
  • Assisted with blending trials to ensure product consistency.
  • Maintained clean workspaces by removing debris, emptying bins, sweeping floors, etc. as needed.
  • Observed and adjusted machine settings to regulate material flow, temperature, and pressure.

IT Administator

Leaderbrand
Gisborne, New Zealand
08.2021 - 02.2022
  • Collaborated with other IT professionals during projects or problem resolution.
  • Created documentation for end-users and IT team members alike.
  • Troubleshot technical issues and provided solutions to problems.

Order Picker

Leaderbrand
Gisborne, New Zealand
04.2021 - 08.2021
  • Counted items, reviewed packing lists and corrected discrepancies.
  • Completed packing and order forms with relevant shipping information.
  • Operated machinery such as pallet jacks.
  • Adhered to company policies regarding safety, security, and confidentiality while handling merchandise.
  • Assisted with shipment of orders by preparing necessary documentation.

Cellar Hand

Links Winery
Napier, New Zealand
02.2021 - 04.2021
  • Communicated effectively with team members to resolve any issues that arose during daily operations.
  • Assisted with blending trials to ensure product consistency.
  • Maintained clean workspaces by removing debris, emptying bins, sweeping floors, etc. as needed.
  • Observed and adjusted machine settings to regulate material flow, temperature, and pressure.

Operations Manager & Customer Service

Harvey Norman
Gisborne, New Zealand
01.2018 - 02.2021
  • Coordinated with other departments to streamline processes and achieve company objectives.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Implemented quality control measures to minimize errors and enhance customer satisfaction.
  • Delivered fast and friendly service to handle questions and service complaints.

Sales Person

Harvey Norman
Gisborne, New Zealand
10.2017 - 01.2018
  • Advised customers on different financing options.
  • Computed sales prices to total purchases and received and processed cash or credit payments.
  • Provided exceptional customer service by addressing inquiries, concerns, or issues promptly.
  • Handled stressful situations professionally and multitasked with ease.

PhotoCentre Manager

Harvey Norman
Gisborne, New Zealand
12.2015 - 10.2017
  • Collaborated with clients to determine project requirements.
  • Conducted quality control checks on final image deliverables.
  • Established efficient workflows for processing and editing images.
  • Troubleshot and resolved technical issues with printers and software.
  • Reviewed client artwork files for compatibility with printing processes.
  • Assisted in managing inventory of consumables, including ink, paper, and other supplies.
  • Performed routine maintenance on printing equipment to maintain efficiency.

Education

Bachelor of Arts - English Literature, Linguistics

Massey University
Wellington, New Zealand
07.2022 -

NCEA Level 3 -

Gisborne Girls High Schpp;
Gisborne, New Zealand

Skills

  • Quality Assurance
  • Order Accuracy
  • Excellent Customer Service
  • Money Handling
  • Computer Literacy
  • Attention to Detail
  • Working in a Team
  • Time efficiency

Affiliations

  • Reading
  • Travelling
  • Photography

References

References available upon request.

Timeline

Bartenter

Waggon and Horses
06.2024 - Current

Order picker

Leaderbrand
03.2024 - 05.2025

Cellar Hand

GisVin
02.2024 - 03.2025

Monitoring Operator

Monitor New Zealand
03.2023 - 01.2024

Administrator

Monitor New Zealand
03.2023 - 01.2024

Bachelor of Arts - English Literature, Linguistics

Massey University
07.2022 -

Support Care Worker

Self Employed
04.2022 - 09.2022

Cellar Hand

Links Winery
02.2022 - 04.2022

IT Administator

Leaderbrand
08.2021 - 02.2022

Order Picker

Leaderbrand
04.2021 - 08.2021

Cellar Hand

Links Winery
02.2021 - 04.2021

Operations Manager & Customer Service

Harvey Norman
01.2018 - 02.2021

Sales Person

Harvey Norman
10.2017 - 01.2018

PhotoCentre Manager

Harvey Norman
12.2015 - 10.2017

NCEA Level 3 -

Gisborne Girls High Schpp;
Claudia Dolman