Claudia Dolman
Newmarket,Suffolk
Summary
I am 25 years old and have been living in the United Kingdom since May 2024. I have a Youth Mobility Visa and am seeking full-time emplyment. I am a fast learner, moticared, and enthusiastic worker with exceptional communication skills, highly productive, and can solve problems quickly. I enjoy being challenged and thrive working in a fast-paced team environmrny.
Overview
9
9
years of professional experience
Work history
Bartenter
Waggon and Horses
Newmarket, Suffolk
2024.06 - Current
- Collaborated with team members to provide seamless service during busy periods.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Created an inviting atmosphere through friendly interaction with customers.
Order picker
Leaderbrand
Gisborne, New Zealand
2024.03 - 2025.05
- Counted items, reviewed packing lists and corrected discrepancies.
- Completed packing and order forms with relevant shipping information.
- Operated machinery such as pallet jacks.
- Adhered to company policies regarding safety, security, and confidentiality while handling merchandise.
- Assisted with shipment of orders by preparing necessary documentation.
Cellar Hand
GisVin
Gisborne, New Zealand
2024.02 - 2025.03
- Communicated effectively with team members to resolve any issues that arose during daily operations.
- Assisted with blending trials to ensure product consistency.
- Maintained clean workspaces by removing debris, emptying bins, sweeping floors, etc. as needed.
- Observed and adjusted machine settings to regulate material flow, temperature, and pressure.
Monitoring Operator
Monitor New Zealand
Wellington, New Zealand
2023.03 - 2024.01
- Responded to alarms and investigated disturbances in timely manner.
- Maintained detailed records of all security-related activities and incidents.
- Collaborated with local law enforcement during critical incidents.
- Investigated reports of suspicious behavior or unauthorized individuals on property.
- Identified security issues with foot patrols of building and grounds.
Administrator
Monitor New Zealand
Wellington, New Zealand
2023.03 - 2024.01
- Answered customer questions about available products and services.
- Updated databases and spreadsheets regularly to track progress.
- Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Proofread documents for grammar, spelling, and formatting errors before distribution.
- Handled sensitive information with discretion while maintaining confidentiality protocols.
- Handled vendor invoices, verifying coding, reconciling purchase orders, and documenting approvals in Xero.
Support Care Worker
Self Employed
Gisborne, New Zealand
2022.04 - 2022.09
- Offered care and companionship to homebound clients with mental or physical limitations.
- Supported patients to continue participating in daily living activities.
- Prepared meals.
- Transported to and from medical appointments.
- Carried out laundry and shopping tasks.
Cellar Hand
Links Winery
Napier, New Zealand
2022.02 - 2022.04
- Communicated effectively with team members to resolve any issues that arose during daily operations.
- Assisted with blending trials to ensure product consistency.
- Maintained clean workspaces by removing debris, emptying bins, sweeping floors, etc. as needed.
- Observed and adjusted machine settings to regulate material flow, temperature, and pressure.
IT Administator
Leaderbrand
Gisborne, New Zealand
2021.08 - 2022.02
- Collaborated with other IT professionals during projects or problem resolution.
- Created documentation for end-users and IT team members alike.
- Troubleshot technical issues and provided solutions to problems.
Order Picker
Leaderbrand
Gisborne, New Zealand
2021.04 - 2021.08
- Counted items, reviewed packing lists and corrected discrepancies.
- Completed packing and order forms with relevant shipping information.
- Operated machinery such as pallet jacks.
- Adhered to company policies regarding safety, security, and confidentiality while handling merchandise.
- Assisted with shipment of orders by preparing necessary documentation.
Cellar Hand
Links Winery
Napier, New Zealand
2021.02 - 2021.04
- Communicated effectively with team members to resolve any issues that arose during daily operations.
- Assisted with blending trials to ensure product consistency.
- Maintained clean workspaces by removing debris, emptying bins, sweeping floors, etc. as needed.
- Observed and adjusted machine settings to regulate material flow, temperature, and pressure.
Operations Manager & Customer Service
Harvey Norman
Gisborne, New Zealand
2018.01 - 2021.02
- Coordinated with other departments to streamline processes and achieve company objectives.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Implemented quality control measures to minimize errors and enhance customer satisfaction.
- Delivered fast and friendly service to handle questions and service complaints.
Sales Person
Harvey Norman
Gisborne, New Zealand
2017.10 - 2018.01
- Advised customers on different financing options.
- Computed sales prices to total purchases and received and processed cash or credit payments.
- Provided exceptional customer service by addressing inquiries, concerns, or issues promptly.
- Handled stressful situations professionally and multitasked with ease.
PhotoCentre Manager
Harvey Norman
Gisborne, New Zealand
2015.12 - 2017.10
- Collaborated with clients to determine project requirements.
- Conducted quality control checks on final image deliverables.
- Established efficient workflows for processing and editing images.
- Troubleshot and resolved technical issues with printers and software.
- Reviewed client artwork files for compatibility with printing processes.
- Assisted in managing inventory of consumables, including ink, paper, and other supplies.
- Performed routine maintenance on printing equipment to maintain efficiency.
Education
Bachelor of Arts - English Literature, Linguistics
Massey University
Wellington, New Zealand 2022.07 -
NCEA Level 3 -
Gisborne Girls High Schpp;
Gisborne, New ZealandSkills
- Quality Assurance
- Order Accuracy
- Excellent Customer Service
- Money Handling
- Computer Literacy
- Attention to Detail
- Working in a Team
- Time efficiency
Affiliations
- Reading
- Travelling
- Photography
References
References available upon request.
Timeline
Bartenter
Waggon and Horses
2024.06 - Current
Order picker
Leaderbrand
2024.03 - 2025.05
Cellar Hand
GisVin
2024.02 - 2025.03
Monitoring Operator
Monitor New Zealand
2023.03 - 2024.01
Administrator
Monitor New Zealand
2023.03 - 2024.01
Bachelor of Arts - English Literature, Linguistics
Massey University
2022.07 -
Support Care Worker
Self Employed
2022.04 - 2022.09
Cellar Hand
Links Winery
2022.02 - 2022.04
IT Administator
Leaderbrand
2021.08 - 2022.02
Order Picker
Leaderbrand
2021.04 - 2021.08
Cellar Hand
Links Winery
2021.02 - 2021.04
Operations Manager & Customer Service
Harvey Norman
2018.01 - 2021.02
Sales Person
Harvey Norman
2017.10 - 2018.01
PhotoCentre Manager
Harvey Norman
2015.12 - 2017.10
NCEA Level 3 -
Gisborne Girls High Schpp;